Distiller crashing on start-up

Posted: 10-17-2008, 08:48 PM

Cat_Spradlin@adobeforums.com

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Distiller just started crashing upon start-up. It gets to updating font information and that's where it crashes every time. I did just install a 3rd party font management program (Linotype Font Explorer X). I suspect that has something to do with it, but I don't know what. I can no longer create pdf's from Microsoft Word or Excel.
I am running OSX 10.4.11 with Acrobat Pro 8.
Here is part of the message in the report Distiller is creating on the crash:

Date/Time: 2008-10-17 13:41:38.156 -0700
OS Version: 10.4.11 (Build 8S165)
Report Version: 4

Command: Distiller
Path: /Applications/Adobe Acrobat 8 Professional/Acrobat Distiller.app/Contents/MacOS/Distiller
Parent: WindowServer [56]

Version: 8.1.2 (8.1.2)

PID: 1079
Thread: 3

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0xf0102f50

Thread 3 Crashed:
0 com.adobe.DistillerLib 0x01b28b14 CheckPSResourceTime + 4116
1 com.adobe.DistillerLib 0x01b28c34 CheckPSResourceTime + 4404
2 com.adobe.DistillerLib 0x01b28c34 CheckPSResourceTime + 4404
3 com.adobe.DistillerLib 0x01b28c34 CheckPSResourceTime + 4404

Hopefully someone out there has a clue about this.
Thanks,
Cat

Responses to "Distiller crashing on start-up"

Michael Kazlow

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Re: Distiller crashing on start-up

Posted: 10-17-2008, 09:12 PM

The problem could be the font manager, but is more likely a corrupt font.

Mike

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