AOL has excellent tech support, or so I'm told. It's very difficult to deal with these set up problems on a forum and especially on a forum for different software. There should be an 800 number somewhere for you to use to get help.
And, if you're using AOL and Elements, know that the Help files and Tutorials for Elements will not work with the browser AOL has you install on your computer. You'll have to set things up so that a plain vanilla version of Internet Explorer is your default web browser.
Are you sure you wanna do this AOL thing?! :)