Editing any page for review loads home page

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  1. #1

    Default Editing any page for review loads home page

    :confused;

    One workstation somehow always jumps to the home page of our intranet whenever
    ANY page sent for review is attempted 2 b opened for editing by this reviewer.

    Tried uninstalling Contribute 3, clearing every mention of Contribute from the
    registry rebooting, reinstalling Contribute 3, rebooting & re-installing 3.1
    update.

    However, Login that was saved previously was still remembered & the same
    problem of always jumping to the home page of our intranet no matter what page
    is sent for review when it is attempted to be edited continued.

    So, obviously, there is information saved somewhere (assume in Web Publishing
    Services somewhere?) - or in the registry without involving "Contribute"?

    However, When I log in as this person on my own workstation I can edit any
    page sent for review normally (which I thought made storing this corruption on
    WPS on the server unlikely).

    The page sent for review DOES initially appear on this defective workstation
    as the page is initially opened. It only jumps to the home page when the page
    is attempted 2 b opened for editing.

    Unfortunately, EVERYONE has to send to this person for review (she corrects
    our language usage) - So, effectively this language check is out of the loop
    (unless we manually work directly via e-mail).

    I thought of deleting the user & recreating her - but the e-mail address will
    still b the same - so, I strongly suspect the corrupted correlation will just
    be "remembered" (as the saved login was).

    I changed the ownership back to the senders to enable them to continue working
    on pages sent to this corrupted workstation for review since neither the source
    or destination could work with these pages.

    Somehow the home page was originally appearing for review at this "funny"
    workstation - but was not accessible - so, I deleted it from within Contribute.

    I've noticed .lck (assume "LOCK") and .new (assume the draft) are being
    created on the server as files are being worked on. (I've had to rename .new
    files to "publish" files that refused to publish - with only 1 person busy
    working on these) - but this was not the case for this funny workstation. No
    default.asp.new or .lck on the network?

    I'm confused??

    Any suggestions, PLEEEEZ?

    Is there possibly somewhere on the workstation that I need to wipe besides the
    Macromedia directory & somehere in the registry where settings are stored with
    mentioning Contribute?

    I suppose formatting would work - but I'd obviously prefer not to.

    Thanx 4 your patience ploughing thru all this.

    Your help will be greatly appreciated.

    BTW - Our administrator mistyped my e-mail address when registering - most
    people in our organisation's e-mail addresses use firstnameFirstLetterofSurname
    (i.e. [email]alanh@armscor.co.za[/email]) but this e-mail address was abused by spammers since
    it appeared on our Web site, so my actual e-mail address is
    [email]alanholm@armscor.co.za[/email] if you need to ask further questions.

    Regards

    Alan Holm

    ARMSCOR

    South Africa


    SurfAfrican Guest

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  3. #2

    Default Re: Editing any page for review loads home page

    No response after a week!

    Anyway, eventually worked around this weird issue - after changing the name to
    initials only & changing the e-mail address & Contribute role.

    Even rebuilding the PC didn't help.

    Still can't understand how I managed 2 work normally while logged in as the
    problem user on my own PC (when the name, e-mail & role were still unchanged)?


    SurfAfrican Guest

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