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Entourage junk mail - Mac Applications & Software

I have accidently downloaded a piece of junk mail into Entourage (I normally open Spamfire first), and I cannot delete or move it. If I select it, it opens a "if you prefer not to receive...etc box (which I never respond to) and freezes the window. The only way I can access my inbox for other messages is to quit & restart Entourage and not go near this particular message. Any suggestions?...

  1. #1

    Default Entourage junk mail

    I have accidently downloaded a piece of junk mail into Entourage (I normally
    open Spamfire first), and I cannot delete or move it. If I select it, it
    opens a "if you prefer not to receive...etc box (which I never respond to)
    and freezes the window.

    The only way I can access my inbox for other messages is to quit & restart
    Entourage and not go near this particular message.

    Any suggestions?

    Michael Guest

  2. #2

    Default Re: Entourage junk mail

    On 5/8/03 6:10 pm, in article
    optusnet.com.au, "Michael"
    <com> wrote:

    <snip doctor>
     

    This has happened to me in Entourage. I got around this by deleting two
    messages at once in the Inbox. Click on another email first, thus avoiding
    previewing the bad email and then go to Edit and then Click select all (the
    good email and the bad email). Go to your Deleted Items folder and do the
    same as you done in your Inbox.

    Who?... DrWho

    DrWho Guest

  3. #3

    Default Re: Entourage junk mail

    Michael: 

    *****

    Before you select the offending message open "Mail and News
    Preferences." Look at the bottom of the first tab, "Read." Uncheck
    "Display complex HTML in Messages." The message in question has a link
    to a picture or something on a remote server, and it is stalled while
    it attempts to retrieve that something.

    Davoud

    --
    usenet *at* davidillig dawt com
    Davoud Guest

  4. #4

    Default Re: Entourage junk mail

    DrWho: 

    *****

    Suppose there are more than two e-mails in the Inbox? The way to do
    this is to click on the other e-mail first and then Command-Click on
    the offending e-mail. That's the way to select multiple, non-contiguous
    messages. To select a series of contiguous messages, click on the first
    message that you want to select, hold the Shift key, then click on the
    last message that you want to select. If you should find that you
    really didn't mean to select one or more of the messages that you
    selected in that fashion, Command-Click on the ones that you wish to
    deselect.

    But my earlier post has the real solution to OP's problem.

    Davoud

    --
    usenet *at* davidillig dawt com
    Davoud Guest

  5. #5

    Default Re: Entourage junk mail

    On 5/8/03 7:44 pm, in article 050820030744247365%net, "Davoud"
    <net> wrote:

    <snip>
     

    You could just move the other emails to another folder. It was just
    something that got me out off the same situation the other poster was in. I
    have also now done what you suggested to the other poster.

    --
    Who?... DrWho


    DrWho Guest

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