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EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7! - Adobe Photoshop Elements

I'm looking for a patch for photoshop 7 to use with my epson 3200 scanner. It'll scan once and then quit photoshop. Epson is no help and insists it's a photoshop problem. Does adobe have any downloads available to fix this? thanks!...

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  1. #1

    Default EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    I'm looking for a patch for photoshop 7 to use with my epson 3200 scanner. It'll scan once and then quit photoshop. Epson is no help and insists it's a photoshop problem. Does adobe have any downloads available to fix this?

    thanks!
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    nicole_lystad@adobeforums.com Guest

  2. #2

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    Nicole, you may want to post your question on the regular Photoshop forums;
    this one is for Photoshop Elements, a different program altogether.


    Chuck_Snyder@adobeforums.com Guest

  3. #3

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    I use that scanner with Photoshop 7 all the time (on Mac 10.2.8). I did all of my wedding photos (about 250 images in groups of two) in one sitting so it might be something other than Photoshop OR your scanner. Did you try the usual throwing away of preferences and reinstalling of scanner drivers? You could also have fragmentation issues, not enough, ram... the list goes on.
    Elena_Murphy@adobeforums.com Guest

  4. #4

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    I did try that. It seems like photoshop may be holding onto the memory of the scan.. not sure though. My system is stocked so I'm quite sure it's not a RAM issue. I'm stumped. Are there patches for this sort of thing i photoshop?
    nicole_lystad@adobeforums.com Guest

  5. #5

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    When was the last time you repaired permissions?
    Beth_Haney@adobeforums.com Guest

  6. #6

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    I don't know of any patches out for Photoshop 7 right now. There are a few updates for specific areas (not scanning). You could try updating to 7.0.1 if you haven't already but other than that, maybe try the Photoshop forum as Chuck suggested. Although any scanner issues would likely happen in Elements as well as Photoshop, you may find someone there who has had the same problem. You could try the forum archives as well.
    Elena_Murphy@adobeforums.com Guest

  7. #7

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    How do I repair permissions?
    nicole_lystad@adobeforums.com Guest

  8. #8

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    Oh ho and aha. I think Beth was right and that's probably your problem. You should always repair permissions before and after any major installations on your mac.

    To repair permissions go to Applications>Utilities>Disk Utility. Launch it and click First Aid>Repair Permissions. It takes a few minutes to run, but it fixes a multitude of problems.

    Good work, Beth!
    Barbara_Brundage@adobeforums.com Guest

  9. #9

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    I forgot to say that you may need to trash your driver and reinstall it, then repair permissions again if it doesn't do it the first time.
    Barbara_Brundage@adobeforums.com Guest

  10. #10

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    I did install the new drivers - do I need to trash a permissions extension?
    where do I repair permissions?
    nicole_lystad@adobeforums.com Guest

  11. #11

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    Didn't you see my first post? Is the newsgroup acting up again?

    Anyway, you need to open your applications folder. Go to Utilities and find Disk Utility. Double-click to start it. Then click the First Aid tab and you'll see the repair permissions button. It takes a while, especially if you've got a bunch of stuff on your hard drive.

    You should repair permissions before installing stuff, and after, too. Your driver may not have installed properly if the permissions weren't set right when the installer ran. So if repairing them now doesn't do it, try uninstalling the new driver, repairing permissions, reinstalling and repairing again. Hopefully you won't need to do all that, though.
    Barbara_Brundage@adobeforums.com Guest

  12. #12

    Default Re: EPSON 3200 scanner quits PHOTOSHOP 7 on OSX 10.2.7!

    Oops, forgot this. Don't leave any other applications running when you use a disk utility. Shut them all down first, except the finder, of course.
    Barbara_Brundage@adobeforums.com Guest

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