Error: "failed to install ISKernel files"

[Copey]

Hi,
I am trying to install Contribute 3 onto a Win Vista machine. I get the below
error:
"Failed to install ISKernel files. Make sure you have the appropiate
privileges on this machine"

Can anyone shed some light as to what I need to do to install??

Thanks
E

[Christyb]

Did you ever find an answer to Failed to install ISKernal files? This started popping up for some of my Content Owners.

[alexd181]

Hello

Ran into this while trying to re-install Captivate after getting Vista.
Annoying user roles issue. I disabled it altogether to get past it. Not sure if
there is an easier root.

If you have no other options just disable it and re-enable after re-boot and
install.

run msconfig
go to tools tab
scroll to "Disable UAE" and start it

done.

[Christyb]

Thanks Alexd181!

I will save this for when we upgrade to Vista. However, it seems that our
techs did not log on as Administrator when they were installing Contribute on
some workstations. I just didn't believe that was possible.

[Copey]

[q]Originally posted by: Christyb
Did you ever find an answer to Failed to install ISKernal files? This started
popping up for some of my Content Owners.[/q]

I just installed the 3.11 update and all went OK.