Professional Web Applications Themes

Error Message after downloading, RED "X" - Macromedia Flash Player

:disgust; I loaded Quickbooks 2008 Monday and Flash hasn't been the same. I get the "must download" error and when I download and check for the program in "Add or Remove", the Flash icon has a little red "X" over the upper right hand corner. The Flash works for YouTube but I can't run the Quickbooks tutorial; I keep getting the download error. I've deleted and reinstalled several times, changed security settings... Anyone have experience with this one????...

  1. #1

    Default Error Message after downloading, RED "X"

    :disgust;

    I loaded Quickbooks 2008 Monday and Flash hasn't been the same. I get the
    "must download" error and when I download and check for the program in "Add or
    Remove", the Flash icon has a little red "X" over the upper right hand corner.

    The Flash works for YouTube but I can't run the Quickbooks tutorial; I keep
    getting the download error.

    I've deleted and reinstalled several times, changed security settings...

    Anyone have experience with this one????

    camdsgn Guest

  2. #2

    Default Re: Error Message after downloading, RED "X"

    Update - I'm pretty sure the little "X" icon is for the uninstall program... That makes even less sense...

    Can anyone help?

    Thanks!
    camdsgn Guest

  3. #3

    Default Re: Error Message after downloading, RED "X"

    It looks like Quickbooks has a support page regarding this:


    http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/1009404

    With 1 exception ? do NOT use the Add / Remove programs to uninstall Flash
    Player. Use the uninstaller from Adobe:

    Download the uninstaller for Flash Player from "How to uninstall the Adobe
    Flash Player plug-in and ActiveX control"

    http://www.adobe.com/go/tn_14157

    Follow the instructions to uninstall Flash Player.

    Save the file to your system, choosing a location where you can find it (for
    example, your desktop).

    Quit ALL running applications, including all Internet Explorer or other
    browser windows, AOL Instant Messenger, Yahoo Messenger, MSN Messenger, or
    other Messengers. Check the Windows system tray carefully to make certain no
    applications which might possibly use Flash Player are still in memory.

    Run the uninstaller. This will remove Adobe Flash Player from all browsers on
    the system.





    Darren Guest

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