Error when opening PS7 in OSx Panther

[Tony_Isbitt@adobeforums.com]

I have just purchased Panther and with the help of Apple managed to load it into my G4 (which already has 10.1.5 as well as OS9) When I attempt to load PS7 it starts but stops when its gets to initialising fonts. The PS panel dissapears and a while later a message come up saying an unexpected error do you want to advise apple of a bug. So why wont PS7 load on panther? It worked on OSx 10.1.5 I am not an expert on computers - especially mac so please hold my hand and explain simply. Many thanks.

[Ramón_G_Castañeda@adobeforums.com]

The first thing I would try is re-installing Photoshop within the Panther environment. I would delete all traces of the old one and its preferences file, Repair Permissions, then re-install and Repair Permissions once again.

Just make sure you save anything you may have added yourself to the Photoshop folder, like plug-ins, actions, etc.

[Tony_Isbitt@adobeforums.com]

Hi Ramon,

It's now 0.15am in the UK so I will try this on Monday. Just one thing. I am using OS9 until I can get Panther working properly. If I remove PH7 in panther will it affect OS9?

[Ramón_G_Castañeda@adobeforums.com]

Tony,

The newly re-installed Photoshop7 should not affect your Classic or Mac OS 9.x (hope you are on 9.2.2) installations.

[Ramón_G_Castañeda@adobeforums.com]

Tony,

Before re-installing, see if deleting the Photoshop preferences file and Repairing Permissions fixes your problem. It's worth a try, and if it doesn't, then you can do what I described in post #1.

[Tony_Isbitt@adobeforums.com]

Hi Ramone,

Sorry to be a pain but where do I find these files in order to delete them?
Let explain.I am a photographer brought up on Hasselblad and roll film for the last twenty years. When we purchased the mac I employed someone to do all the work with it(an adobe ace of all things). He has since left to go back to Spain to further his studies, leaving me with a big learning curve. We now shoot mostly digital and everthing goes through photoshop. I am trying very hard to understand mac operating system, photoshop software and Fuji S2 pro digital camera. So if my questions appear dumb it's probably because at this stage I am. Anyway hows things in your part of the world?
Regards
Tony

[Zeb@adobeforums.com]

Check your time zone settings first.

[Tony_Isbitt@adobeforums.com]

Hi Zeb,

Why?

[Zeb@adobeforums.com]

Photoshop must have the correct time zone set.

[Ramón_G_Castañeda@adobeforums.com]

Tony,

All the things that have been mentioned here so far are basic trouble shooting techniques, Here's a good start:

<http://www.gballard.net/psd/troubleshootpurgepsd.html>

[Ramón_G_Castañeda@adobeforums.com]

As far as the time zone tip (also included in the above link), by all means try it too. It often works. Set your Mac to a different time zone, then back.

[Tony_Isbitt@adobeforums.com]

Hi Zeb

Hey! It worked a treat. All I did was change the time zone to London - England. Restarted and photoshop 7 up and running. Thanks a million.

Regards

Tony.

[Tony_Isbitt@adobeforums.com]

Hi Ramone

Thanks for all your time and input to this problem. I hope we shall talk again.

Regards

Tony Isbitt

[url]www.tonyisbittphotography.co.uk[/url]