Extension Manager 1.7 fails to Install

[Crackerjak]

Macromedia Extension manager 1.7 fails to install properly on Windows XP. Users
are not adminstrators of their machines. The install is being elevated through
another acct.


1: regsvr32 /s "C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\10\INTEL3~1\ iGdiCnv.dll"
1: Returning code is 0x4
Action ended 15:09:48: EngineStartup.4F635B62_07BF_4779_B74E_D80C29D508E3 .
Return value 1.
Action start 15:09:48: ISMsiServerStartup.
Action ended 15:09:48: ISMsiServerStartup. Return value 1.
Action start 15:09:48: ISStartup.
1: The InstallScript engine version currently installed on this machine is
adequate.
1: Event 'E948477' is created
1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code =
0x800401e3
1: {5546CDB5-2CE2-498B-B059-5B3BF81FC41F}
1: Extract supporting files
1: Failed to extract _IsUser.dll, Ignore it.
1: ISMsiServerStartup Failure, Failed to Initialize script support, Error =
0x80070006
1: MsiServerStartup failed. Abort installation.
Action ended 15:09:49: ISMsiServerStartup. Return value 1603.
Action ended 15:09:49: ISStartup. Return value 3.
Action start 15:09:49: ISCleanUpFatalExit.


Several sites indicate that application can be fixed after:

Solution the InstallShield DCOM "Interactive User" value needs to be removed.
This can be done by deleting following registry value


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{24D495A 5-A174-4945-819D-CF294600C500
}]
@="InstallShield InstallDriver"
"RunAs"="Interactive User"


If I'm using an automated deployment solution why the need to use "interactive
user". Can Installshield run time be eliminated from the MSI?
Please assist

[danilocelic AdobeCommunityExpert]

Crackerjak wrote:

> If I'm using an automated deployment solution why the need to use "interactive
> user". Can Installshield run time be eliminated from the MSI?
> Please assist

You'll need to contact Adobe directly over this issue, as this is a user to user forum. NOt sure where you'd go for your specific issue, but perhaps enterprise support?:
[url]http://www.adobe.com/support/programs/enterprise/[/url]


--
Danilo Celic
| [url]http://blog.extensioneering.com/[/url]
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| Adobe Community Expert