FAQ link broken - unable to save as jpeg

[Murray_Coppold@adobeforums.com]

This link is broken and I have tried a number of searches but can't find the topic. Can anyone help find it?

Topic name: Unable to save as jpeg due to program error
Forum name: FAQ -- Answers to Frequently Asked Questions---
Posted By: Mark Hiers - Oct 17, 2001 11:37 am
Please see <http://www.adobe.com/support/techdocs/2a0a2.htm>

[Buko@adobeforums.com]

Mark Hiers "Unable to save as jpeg due to program error" 10/17/01 11:37am </cgi-bin/webx?50@@.ef2d140>

[Ramón_G_Castañeda@adobeforums.com]

Buko,

That one happens to be the broken link. :)

[Zeb@adobeforums.com]

<http://www.adobe.com/support/techdocs/2d81a.htm>

[Buko@adobeforums.com]

works for me.

Murry's link does not

[Ramón_G_Castañeda@adobeforums.com]

Buko,

Your link works only as far as taking you to Mark Hiers' brief post that directs you to the same link Murray posted, and it's broken. :)

Zeb's works, but takes you to a different tech document.

[Buko@adobeforums.com]

Oh!

[Ian_Lyons@adobeforums.com]

I can't recall the exact details of that particular problem, but many similar error messages in Photoshop 6 were corrected with the 6.01 update.

I'll try and try down the Techdoc for the specific problem, but in the meantime I've modified the FAQ link to point to a Techdoc that covers various PS6 problems

Ian Lyons

[Murray_Coppold@adobeforums.com]

Thanks for all responses. Zeb's document is interesting, but not my problem as my files don't contain a pattern overlay style, and it's not a PS7 issue for me.

I encountered the problem most often in PS 6.01. It usually happens when I open an Illustrator file in Photoshop, in order to save a small bitmap image for a client. I open (rasterize) the AI file in PS, flatten it, then try to Save As a JPEG. I can make a JPEG by using PS Save for Web option, but not directly using Save As. Save As returns the "program error" message. I always wondered what the problem was, and saw the link recently in the FAQs.

Murray