faq suggestions and feedback

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  1. #1

    Default faq suggestions and feedback

    I'm building a new FAQ -

    [url]http://www.publishermvps.com/Default.aspx?tabid=30[/url]

    versus [url]http://www.davidbartosik.com/faq.htm[/url]

    What do you think needs to be listed?

    --
    David Bartosik - MS MVP
    for Publisher help:
    [url]www.davidbartosik.com[/url]
    enter to win Pub 2003:
    [url]www.davidbartosik.com/giveaway.aspx[/url]



    David Bartosik MS MVP Guest

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  3. #2

    Default Re: faq suggestions and feedback

    David, I have found most of what you have on your original FAQ is very
    useful. Perhaps one way it could be improved is to organize or group the
    FAQs somehow under the appropriate version of Publisher if that FAQ is
    version specific. Perhaps groupings of General FAQs, Pub 2000, Pub 2002,
    Pub2003 or some such.

    You often have more information on your site about issues you cover
    generally in your FAQs. Is it possible to have links, opening in new
    windows, for additional or related information, within your general answers?
    Given the wealth and breadth of information on your site, one of the biggest
    challenges is organizing it in such a way as to help find the information.
    Any and all cross referencing would be helpful.

    David, you undeservingly get dumped on occasionally while trying to defend
    or at least explain decisions and directions MS takes that are beyond your
    control. Your website is excellent and you do an exceptional job here as a
    MVP and do not get nearly the credit your deserve. Thank you for all your
    hard work.

    DavidF

    "David Bartosik MS MVP" <forums@davidbartosik.com> wrote in message
    news:uCh8wSfaEHA.3596@tk2msftngp13.phx.gbl...
    > I'm building a new FAQ -
    >
    > [url]http://www.publishermvps.com/Default.aspx?tabid=30[/url]
    >
    > versus [url]http://www.davidbartosik.com/faq.htm[/url]
    >
    > What do you think needs to be listed?
    >
    > --
    > David Bartosik - MS MVP
    > for Publisher help:
    > [url]www.davidbartosik.com[/url]
    > enter to win Pub 2003:
    > [url]www.davidbartosik.com/giveaway.aspx[/url]
    >
    >
    >

    DavidF Guest

  4. #3

    Default Re: faq suggestions and feedback

    > David, I have found most of what you have on your original FAQ is very
    > useful. Perhaps one way it could be improved is to organize or group the
    > FAQs somehow under the appropriate version of Publisher if that FAQ is
    > version specific. Perhaps groupings of General FAQs, Pub 2000, Pub 2002,
    > Pub2003 or some such.
    >

    I expect to get the items from the old one to the new one but to start off
    the new one I felt it appropraite to discuss the topics that have been most
    frequently asked recently. And some of the original ones are a little
    out-dated and need review. I've grappled with organizing it differently
    since the creation of the original but have not found a suitable solution. I
    wouldn't rule it out once I get the new one more completed though. It's just
    that I find the highest topics aren't version specific.

    > You often have more information on your site about issues you cover
    > generally in your FAQs. Is it possible to have links, opening in new
    > windows, for additional or related information, within your general
    answers?
    > Given the wealth and breadth of information on your site, one of the
    biggest
    > challenges is organizing it in such a way as to help find the information.
    > Any and all cross referencing would be helpful.
    >

    That will be done. I just need to get the content over before it can be
    cross-linked. I decided to start the faq first rather than the broader
    content. So at this time I have nothing available to cross-link. It's
    planned though.

    > David, you undeservingly get dumped on occasionally while trying to defend
    > or at least explain decisions and directions MS takes that are beyond your
    > control. Your website is excellent and you do an exceptional job here as a
    > MVP and do not get nearly the credit your deserve. Thank you for all your
    > hard work.

    Thanx. and your welcome.

    --
    David Bartosik - MS MVP
    for Publisher help:
    [url]www.davidbartosik.com[/url]
    enter to win Pub 2003:
    [url]www.davidbartosik.com/giveaway.aspx[/url]



    David Bartosik MS MVP Guest

  5. #4

    Default Re: faq suggestions and feedback

    Your website is an excellent resource, #1 on my Publisher Bookmarks.

    You shouldn't fret about the organization of it, it's fine. Content is
    always more important. and since it's quite useable now I would focus on
    good information before a slick interface.

    Anyone who can't spend the time to find what they are looking for is just a
    bit lazy.

    Great work.

    Cheers

    PS-As for people whinning about your "support" for MS, it's a moot point.
    Anyone who uses software and bitches about it should get another package and
    bitch about Adobe,...etc.



    tech27 Guest

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