Fatal error while re-installing Illustrator 10

[latchet_mcbride@adobeforums.com]

Hi

In trying to solve my launch (see earlier thread) problems I tried uninstalling and reinstalling AI.

I now have an identical problem to and old achived thread of Sami Peltikatto - 12:30am Oct 24, 2003 Pacific. I will use his words with my sit explained:

I tried many many times, all the same. It wont start. Then I decided to re-install it. I removed the Illustrator with Windows' "Add/Remove programs" -tool.

After that, I dig out the Illustrator Cd and hit that in CD-Rom. Everything goes nice, I pick up what I need, the installation starts... but then: in the middle of the installation it stops and this error message appears:
"Component transfer error
Component: WindowsSys Files
File Group: msvcrt
File: <svMSVCRT>\
Error: The filename, directory name, or volume label syntax is incorrect."

The file which is under installation is ADOIF_.PFM.

In the old thread Ian Wright suggests reinstalling the O/S. Does anyone know what else I can do - or Sami if you are out there how did you fix it???

Also can someone tell me how I link to an old thread in here to sav peolple the trouble of going through searches?

Many thanks

Latchet

[Harron_K._Appleman@adobeforums.com]

Latchet,

Have you done an up-to-date virus scan?

It's not clear from this or your previous thread which Windows version you are using, but XP (and perhaps W2K -- I don't know) will let you do a "repair" rather than a full OS reinstall if you boot up from the Windows CD-ROM.

Also can someone tell me how I link to an old thread in here to sav peolple
the trouble of going through searches?




Click on the help link at the top of this page. Go to the section entitled Using HTML and Links. Click on the link for information on the forum Quick Editor.

=-= Harron =-=

[LenHewitt@adobeforums.com]

Latchet,

Try copying the installation folder from the CD to the HDD and then
installing from the HDD having re-booted into Safe Mode

[latchet_mcbride@adobeforums.com]

Thanks Guys

Running XP Pro.

I have tried both suggestions and still no joy (to put it mildly!)

This "msvcrt" thing doesn't seem to get fixed.

Any other ideas anyone... PLEASE!

many thanks

Latchet

[Harron_K._Appleman@adobeforums.com]

Latchet,

You are logged in as an administrator, right?

Here's something:

<http://consumer.installshield.com/kb.asp?id=Q109010>

You try it at your own risk, of course.

=-= Harron =-=

[latchet_mcbride@adobeforums.com]

Thanks Harry

As the error message is significantly different I am a bit hesitant to try this incase it causes another problem. I may try it as a last resort if noone else can help me.

Many thanks

Latchet

[latchet_mcbride@adobeforums.com]

ANYBODY??? DESPERATE!!! HEEEEELLLLLLLPPPPPP...

[Chelan@adobeforums.com]

Do a search for "msvcrt.dll" and make sure there is a copy of it in the Windows\System 32 folder.

If you don't have it or it is corrupted, I think that there are some sites on the web that you can download the file from.

Chelan

[latchet_mcbride@adobeforums.com]

Hi Chelan

Thanks for the help. I'm at breaking point with this. I searched for msvcrt.dll and it is in the system 32 folder. I don't know how to test and see if its corrupt though.

Anymore help woulod be greatfully received.

Many thnaks

Latchet