Fax Service

[Eric Wood]

First I'll say what my problem is, then i'll say what I think it is. Any
help would be really appreciated.

I did a fresh install of Windows server 2003. Everything went cool. I did
NOT install the fax service.

after this was complete I installed a brooktrout fax card. After it found
the card and installed the drivers itself, I realized that the fax service
was not installed. So I went into add/remove programs to install it.
Install went fine.....

The service is running, but when I go into the fax service manager it says
"cannot connect". If i try to go to config the fax, it says it cannot be
found.



I have had this problem before. The way that I fixed it was that I
reinstalled the O/S with the card in the first place. Had no problems.

The problem is that I cannot reinstall the o/s (This has too many
services/users setup).

Can anyone offer any assistance?

I know for sure that the card is ok...windows is seeing it ok and all.
I noticed that it was using the NETWORK SERVICE account to logon. I tried a
number of different settings, including the admin account and local account.
No luck.


PLEASE HELP!

Thank You

Eric Wood

[Cleve S.]

Eric,

I don't think this will be much help but..... I have a 2 port Brooktrout
card in a Win2k3 server, works fine with the Win2k3 drivers. I did install
the fax service first & I was running 2 USB modems. I uninstalled the
modems & added the fax card. Win2k3 found the card & installed drivers.

Cleve

"Eric Wood" <ewood@no-_-spam.aneuron.com> wrote in message
news:O1Dc0wyXEHA.3596@tk2msftngp13.phx.gbl...

> First I'll say what my problem is, then i'll say what I think it is. Any
> help would be really appreciated.
>
> I did a fresh install of Windows server 2003. Everything went cool. I

did

> NOT install the fax service.
>
> after this was complete I installed a brooktrout fax card. After it found
> the card and installed the drivers itself, I realized that the fax service
> was not installed. So I went into add/remove programs to install it.
> Install went fine.....
>
> The service is running, but when I go into the fax service manager it says
> "cannot connect". If i try to go to config the fax, it says it cannot be
> found.
>
>
>
> I have had this problem before. The way that I fixed it was that I
> reinstalled the O/S with the card in the first place. Had no problems.
>
> The problem is that I cannot reinstall the o/s (This has too many
> services/users setup).
>
> Can anyone offer any assistance?
>
> I know for sure that the card is ok...windows is seeing it ok and all.
> I noticed that it was using the NETWORK SERVICE account to logon. I tried

a

> number of different settings, including the admin account and local

account.

> No luck.
>
>
> PLEASE HELP!
>
> Thank You
>
> Eric Wood
>
>

[Eric Wood]

See I think that is where I went wrong. NOw I just don't know how to get
back!
"Cleve S." <tropchev@NOSPAMbellsouth.net> wrote in message
news:%23KINzD3XEHA.2408@tk2msftngp13.phx.gbl...

> Eric,
>
> I don't think this will be much help but..... I have a 2 port Brooktrout
> card in a Win2k3 server, works fine with the Win2k3 drivers. I did
> install
> the fax service first & I was running 2 USB modems. I uninstalled the
> modems & added the fax card. Win2k3 found the card & installed drivers.
>
> Cleve
>
> "Eric Wood" <ewood@no-_-spam.aneuron.com> wrote in message
> news:O1Dc0wyXEHA.3596@tk2msftngp13.phx.gbl...

>> First I'll say what my problem is, then i'll say what I think it is. Any
>> help would be really appreciated.
>>
>> I did a fresh install of Windows server 2003. Everything went cool. I

> did

>> NOT install the fax service.
>>
>> after this was complete I installed a brooktrout fax card. After it
>> found
>> the card and installed the drivers itself, I realized that the fax
>> service
>> was not installed. So I went into add/remove programs to install it.
>> Install went fine.....
>>
>> The service is running, but when I go into the fax service manager it
>> says
>> "cannot connect". If i try to go to config the fax, it says it cannot be
>> found.
>>
>>
>>
>> I have had this problem before. The way that I fixed it was that I
>> reinstalled the O/S with the card in the first place. Had no problems.
>>
>> The problem is that I cannot reinstall the o/s (This has too many
>> services/users setup).
>>
>> Can anyone offer any assistance?
>>
>> I know for sure that the card is ok...windows is seeing it ok and all.
>> I noticed that it was using the NETWORK SERVICE account to logon. I
>> tried

> a

>> number of different settings, including the admin account and local

> account.

>> No luck.
>>
>>
>> PLEASE HELP!
>>
>> Thank You
>>
>> Eric Wood
>>
>>

>
>

[Cleve S.]

Eric,

Has the fax service started. I had a problem once where it wouldn't
restart, had to reboot. I wouldn't think it would make a difference which
order you installed the service & card. I think I would uninstall both &
remove the card. Then I would install the Fax Services Windows component &
reboot to be safe. See if the Fax Console opens. If all seems well shut
down & install the fax board. You shouldn't need to reinstall Win2k3 with
the card in place, I didn't.

Cleve
"Eric Wood" <ewood@NOSPAM@aneuron.com> wrote in message
news:%235ru4O4XEHA.2344@TK2MSFTNGP11.phx.gbl...

> See I think that is where I went wrong. NOw I just don't know how to get
> back!
> "Cleve S." <tropchev@NOSPAMbellsouth.net> wrote in message
> news:%23KINzD3XEHA.2408@tk2msftngp13.phx.gbl...

> > Eric,
> >
> > I don't think this will be much help but..... I have a 2 port

Brooktrout

> > card in a Win2k3 server, works fine with the Win2k3 drivers. I did
> > install
> > the fax service first & I was running 2 USB modems. I uninstalled the
> > modems & added the fax card. Win2k3 found the card & installed drivers.
> >
> > Cleve
> >
> > "Eric Wood" <ewood@no-_-spam.aneuron.com> wrote in message
> > news:O1Dc0wyXEHA.3596@tk2msftngp13.phx.gbl...

> >> First I'll say what my problem is, then i'll say what I think it is.

Any

> >> help would be really appreciated.
> >>
> >> I did a fresh install of Windows server 2003. Everything went cool. I

> > did

> >> NOT install the fax service.
> >>
> >> after this was complete I installed a brooktrout fax card. After it
> >> found
> >> the card and installed the drivers itself, I realized that the fax
> >> service
> >> was not installed. So I went into add/remove programs to install it.
> >> Install went fine.....
> >>
> >> The service is running, but when I go into the fax service manager it
> >> says
> >> "cannot connect". If i try to go to config the fax, it says it cannot

be

> >> found.
> >>
> >>
> >>
> >> I have had this problem before. The way that I fixed it was that I
> >> reinstalled the O/S with the card in the first place. Had no problems.
> >>
> >> The problem is that I cannot reinstall the o/s (This has too many
> >> services/users setup).
> >>
> >> Can anyone offer any assistance?
> >>
> >> I know for sure that the card is ok...windows is seeing it ok and all.
> >> I noticed that it was using the NETWORK SERVICE account to logon. I
> >> tried

> > a

> >> number of different settings, including the admin account and local

> > account.

> >> No luck.
> >>
> >>
> >> PLEASE HELP!
> >>
> >> Thank You
> >>
> >> Eric Wood
> >>
> >>

> >
> >

>
>