FDFErcInternalError

[David_Lashar@adobeforums.com]

Our web application serves PDF forms for online submittals by the public to a government agency. After a mere 200-250 PDF requests, we encounter a server-side FDFErcInternalError. In the Adobe Developer Knowledge Base, document 50770 describes the problem, which is thaht "the temp file associated with the dll has a limit of 255 open documents. Once the limit is exceeded, the FDFErcInternalError occurs." The solution is to "call FDFClose for every FDF document that you open or create." We have implemented this solution, but we continue to encounter the problem, the only solution to which is to shut down and re-launch IIS. We have spent ~3 hours on the phone with various Adobe technical support staff, but no one at Adobe has acknowledged the problem (despite document 50770).

Has anyone else encountered and resolved this issue, which is obviously imposes a severe scalability constraint? (Or: Can anyone at Adobe find someone to provide assistance?)

Thanks in advance,

David

[George_Johnson@adobeforums.com]

Are you using the latest version of the FDF Toolkit?

George