Fireworks uninstall problem

[Anthony MMTS]

Hello,

Can you give us more details of your machine? What OS are you in? Version of
Fireworks? Ram etc...

I hope this helps.

Anthony F. Dugenia
Technical Support Specialist
Macromedia Technical Support
To search for TechNotes and other issues use;
[url]http://www.macromedia.com/support/search/[/url]






"D Woods" <debbie@creativewebfx.com> wrote in message
news:bm4mqk$gup$1@forums.macromedia.com...

> Lately, when I try to run Fireworks, it freezes up my system. I was going

to

> uninstall it and reinstall it but when I try to uninstall, I get a message
> that an error occured when launching the set up. Any ideas on how I can

fix

> this?
>
> Thanks
>
>

[D Woods]

Lately, when I try to run Fireworks, it freezes up my system. I was going to
uninstall it and reinstall it but when I try to uninstall, I get a message
that an error occured when launching the set up. Any ideas on how I can fix
this?

Thanks

[D Woods]

I am on Win98 using Fireworks MX. I have been using it for months and just
started having trouble.

Thanks

"Anthony MMTS" <supportinfo@macromedia.com> wrote in message
news:bm4t68$os7$1@forums.macromedia.com...

> Hello,
>
> Can you give us more details of your machine? What OS are you in? Version

of

> Fireworks? Ram etc...
>
> I hope this helps.
>
> Anthony F. Dugenia
> Technical Support Specialist
> Macromedia Technical Support
> To search for TechNotes and other issues use;
> [url]http://www.macromedia.com/support/search/[/url]
>
>
>
>
>
>
> "D Woods" <debbie@creativewebfx.com> wrote in message
> news:bm4mqk$gup$1@forums.macromedia.com...

> > Lately, when I try to run Fireworks, it freezes up my system. I was

going

> to

> > uninstall it and reinstall it but when I try to uninstall, I get a

message

> > that an error occured when launching the set up. Any ideas on how I can

> fix

> > this?
> >
> > Thanks
> >
> >

>
>

[Anthony MMTS]

Hello,

We have a general Windows Troubleshooting TechNote you can refer to that
might help us narrow down the system crashes you are experiencing.
Particulary, I want you to try reinstalling the application in Safe Mode or
VGA mode of Windows. Please go over the Dreamweaver TechNote below:

[url]http://www.macromedia.com/go/15481[/url]

Note: This Dreamweaver TechNote is applicable to any application.

I hope this helps.

Anthony F. Dugenia
Technical Support Specialist
Macromedia Technical Support
To search for TechNotes and other issues use;
[url]http://www.macromedia.com/support/search/[/url]

"D Woods" <debbie@creativewebfx.com> wrote in message
news:bm6685$liq$1@forums.macromedia.com...

> I am on Win98 using Fireworks MX. I have been using it for months and just
> started having trouble.
>
> Thanks
>
> "Anthony MMTS" <supportinfo@macromedia.com> wrote in message
> news:bm4t68$os7$1@forums.macromedia.com...

> > Hello,
> >
> > Can you give us more details of your machine? What OS are you in?

Version

> of

> > Fireworks? Ram etc...
> >
> > I hope this helps.
> >
> > Anthony F. Dugenia
> > Technical Support Specialist
> > Macromedia Technical Support
> > To search for TechNotes and other issues use;
> > [url]http://www.macromedia.com/support/search/[/url]
> >
> >
> >
> >
> >
> >
> > "D Woods" <debbie@creativewebfx.com> wrote in message
> > news:bm4mqk$gup$1@forums.macromedia.com...

> > > Lately, when I try to run Fireworks, it freezes up my system. I was

> going

> > to

> > > uninstall it and reinstall it but when I try to uninstall, I get a

> message

> > > that an error occured when launching the set up. Any ideas on how I

can

> > fix

> > > this?
> > >
> > > Thanks
> > >
> > >

> >
> >

>
>