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SFlynn0704 #1
Flash 9 doesn't work and has no tech support
:mad; I am at my wits end with the macromedia Flash 9 player. I have been
trying to fix the problem for weeks and have been negecting my children to fix
Flash 9's mistake and there is no phone support for the Flash 9 only internet
tech support. I keep emailing tech support with my problem and they keep
sending me the same generic email that says" clik here to uninstall and then
re-install" I tried that like a million times so I send them a email back
saying do not send me that email again it does not solve my problem and they
respond with the same email. I serious think the tech support don't even read
the emails. I EVEN TRIED USING CAPS AND IT STILL DIDN'T WORK!
MY PROBLEM:
I tried installing the flash 9 player a few weeks ago when Myspace prompted
me. now I cannot see anything I keep going and uninstalling and re installing
and now all I get when I click download now where the install video is suppose
to be I get " mark so I read the tech note
[url]http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=4a8d52ae[/url]
I did the regedit suggestion and it still did not work. I was having trouble
also removing the program from my add/remove program in my control pannel and
removing the safe versions seemed to help that. I finally found a link that
seemed to help me fairly sucessful download Flash 9 which is
Close any Explorer/Internet Explorer/Firefox windows you have open
Close any anti virus soft you might have running:
1: download
[url]http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_f[/url]
lash_player_active_x.msi
2: Click Start>Run and enter c:\windows\system32\macromed\flash\UninstFl.exe
3: Run the file you just downloaded
4: Go to Start>Run and type in regsvr32
c:\windows\system32\macromed\flash\flash9.ocx
This suggestion seemed to solve my " problem now the only thing I need to over
come is as I download the flash 9 it says it sucessfully down loads but then I
get a dialog box that says:
Error 1904
C:/windows/system32/macromed/flash/flash9.ocx
failed to register HRESUIT - 2147220473
contact your support personel
I think if I can figure this out my problem will be solved can anyone help me?
If not I hope this helps someone.
I have given up all hope this is my last ditch effort.
Please help me!
[url]http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=4a8d52ae[/url]
SFlynn0704 Guest
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