Flash 9E OCX Errors

[bfg01]

While trying to view or dowload webcam picture. I continue to get iexplore msg with a problem with
Flash 9E OCX error reports. What needs to be done to correct this problem. Thanks for your help

[collinlahay]

Google is your friend. =)

[www.vaell.us]

Yeah, I think many of us hopes that Google would be our friend ;)

[NiceDeals.co.uk]

type " Flash 9E OCX error reports " in google and browse till you find a solution

[travel-guy]

Thanks nicedeals!

[ShawnJC]

God I hate it when people spend the time to comment, but don't spend the time
to actually answer a question. "Search it in google" is one of the most
common, but dumbest responses of this sort. Then you get people like me who
"search google" first and the godamn three top responses are a forum where the
users are telling people to "search for it"!

[ShawnJC]

Ok, since this is at the top of the list in google searches, I'll put down what
I found worked to help out other people :).

------------------
Below is a transcript of a tech support question I posed with MSN for the same
problem. It may help you but you must do everything in proper sequence.::

"Thank you for writing to MSN Entertainment Technical Support.

This is Philippe and I am sorry to hear that you are unable to view videos as
you keep getting prompted to download the latest Adobe Flash Player (formerly
Macromedia Flash Player).

The issue you are experiencing is due to a lot of causes, as such, solutions
vary. Per our experience, the most common causes are:

- Corrupted Flash player.
- Spyware/Adware programs installed on your computer.
- Microsoft Internet Explorer security setting is set too high.
- The ActiveX controls are disabled.

To help you with your issue, please follow the steps below:

Note: Make sure you have the proper permissions to change any settings on your
computer. Please make sure that you are the Administrator of the computer. If
you are on a corporate network, please contact your system ! administrator for
more information. If you are on a home network, login with an account that has
administrative permissions. If you cannot get administrative permissions, get a
person who can perform the changes for you.

I. Uninstall your current version of Adobe Flash if you have installed it
already:

a. To uninstall Flash using an uninstaller follow the recommended steps from
Adobe.

1. Go to [url]http://www.adobe.com/cfusion/knowled...fm?id=tn_14157[/url]
2. Download the appropriate executable and follow the steps in the wizard.

b. If the automatic uninstall did not work, try a manual uninstall.

1. To manually uninstall Flash Player ActiveX Control on Windows, follow the
recommended steps from Adobe. Refer to:

[url]http://www.adobe.com/cfusion/knowled...fm?id=tn_12727[/url]

II. Restart your computer.

III. ! Reinstall Flash Player:

a. To install the latest versi on of Adobe Flash Player, click the link below:

[url]http://www.adobe.com/shockwave/downl...ShockwaveFlash[/url]

IV. Please check if there are spyware/adware and other deceptive software on
your computer. These may conduct certain activities on your computer without
notifying you and getting your permission first. These activities may include
displaying pop-up advertisements, changing Web browser settings, and collecting
personal information including your password. There are a variety of tools that
can detect and remove unwanted software from your computer. To learn more about
spy ware and download the detection and removal tools, please go to:

[url]http://www.microsoft.com/downloads/d...displaylang=en[/url]

V. Lower your Microsoft Internet Explorer security setting. When Internet
Explorer security settings is set to High, it wil! l not allow the necessary
ActiveX controls to be used.

To reset the Internet Explorer security settings for the current webpage,
follow these steps:

a. Start Internet Explorer.
b. Click ?Internet Options? on the ?Tools? menu.
c. Click ?Security? in the ?Internet Options? dialog box.
d. Click ?Default Level?.
e. Click ?OK?.

VI. Enable the ActiveX controls. ActiveX is not a programming language. It is
a set of rules that tells software applications, like games, how to share
information and operate in Windows operating system. Therefore, when this is
disabled, MSN Video may not operate properly.

a. Start Microsoft "Internet Explorer".
b. Click "Tools" menu.
c. Click "Internet Options".
d. Click "Security" tab.
e. Click "Internet" icon.
f. Click "Custom Level". The "S! ecurity Settings" box appears.
g. Go to the "Set tings:" frame.
h. Select "Enable" for each of the five options under "ActiveX controls and
plug-ins".

- Automatic Prompting for ActiveX Controls
- Download Signed ActiveX Controls
- Download Unsigned ActiveX Controls
- Run ActiveX Controls and Plug-ins
- Script ActiveX Controls Marked Safe for Scripting

i. Click "OK". A "Warning!" dialog box appears.
j. Click "Yes".
k. Click "OK" to close the "Security Settings" box.
l. Click "OK" to end.

VII. Try to view videos again by visiting the link below:

[url]http://video.msn.com[/url]

You may also want to try a few troubleshooting ! steps that have helped
resolve similar issues in the past.

I. Clear temporary Internet files and cookies. Temporary Internet files store
the information your computer exchanges with the websites you visited. These
files facilitate the communication between your computer and the websites. As
time passes, these files become cluttered and can adversely affect the
communication. Therefore, we have to clean up the clutter to ensure seamless
communication. To clean up:

a. Start Internet Explorer.
b. Click "Tools".
c. Click "Internet Options". The "Internet Options" window appears.
d. Click "General" tab.
e. Go to "Temporary Internet files".
f. Click "Delete Files" to delete the cache. The "Delete Files" dialog box
appears.
g. Select "Delete all offline content".
h. Click "Ok" to dele! te files.
i. Go to "Temporary Internet files". < BR/> j. Click "Delete Cookies" to
delete the cookies. The "Delete Cookies" box appears.
k. Click "Ok" when prompted to delete cookies.
l. Click "Ok" to close the Internet Options window.

II. Clear temporary files stored in your PC. Windows Temp folder also acts
like the temporary Internet files. To remove Windows Temp folder:

a. Click on Windows "Start" menu.
b. Click "Run". The "Run" dialog box appears.
c. Type in "%temp%" (without the quotes) on the space provided.
d. Click "Ok" to open your Temp folder.
e. Click "Edit" menu.
f. Click "Select all" to select/highlight all files in this folder.
g. Click "File" menu.
h. Click "Delete".
i. Click on "File".
j. Click "C! lose" to close the folder.

Note: If you are not able to delete all files, this is normal behavior
especially if the file is being used by an application that is open.

III. Empty your recycle bin folder.

a. Right-click the Recycle Bin icon on the desktop.
b. Click "Empty Recycle Bin".
c. Click "Yes" if you are prompted to confirm that you want to delete the
files.

Furthermore, please make sure that the Adobe Flash Player add-on for MSN Video
is enabled on your Internet Explorer. Here's how:

1. Start Internet Explorer.
2. Click "Tools".
3. Click "Internet Options".
4. Click the "Programs" tab.
5. Click the "Manage Add-ons..." button to launch the Manage Add-ons window.
6. Choose ?Shockwave Flash Object? from the list of add-ons.
7. Click ?Enable? radio box under ?Settings? option box.
7.! Click the "OK" button in "Manage Add-ons" window.
8. Click the "OK" button in the "Program" tab.
--------------------------

[boflo337]

thanks Shawn for helping

[CHAOS'|nc.]

Awesome! Thanks for the guidance Shawn.

[Adam Jan]

I only use webcam for viewing a video never used it for downloading a webcam picture and never have had experienced any problem.

[Agutere]

I hope google was my friend

[tanello]

Many thanks Shawn that helped me so much....

[url]http://www.moltenivittorio.it[/url]
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[dbdrag]

nice tip shawn it worked thanks a TON!

[robertinno]

thanks to Shawn for helping Great job!

[forexsystemprofi]

[q]Originally posted by: bfg01
While trying to view or dowload webcam picture. I continue to get iexplore msg
with a problem with
Flash 9E OCX error reports. What needs to be done to correct this problem.
Thanks for your help[/q]

Reinstall Flash OCX!

[GolBaas]

thanks to Shawn for helping Great job!

[SpeedPy]

nice tip shawn it worked thanks a TON!

[lokanista]

Thanks nicedeals!

[WebmasterBlog]

Thanks for help and the infos. Great guy/girl :)

[kiss4me08]

ye great tips