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Flash not Always being detected - Macromedia Flash Player

OK - I updated to the latest flash player and either the player or the detection scripts on many pages appear to be broken by the new activex control For example going to http://www.adobe.com/products/flash/about/ gives the correct version number 9,0,115,0 in IE7, Firefox and Opera. Going to http://www.adobe.com/products/flex/?ogn=EN_US-gntray_prod_flex_home gives the error "This content requires Flash" in IE7 but works ok in Opera and Firefox. This also is the problem with many pages which use detection scripts, or scripts which pass variables to flash, either the "No flash Present" message appears or no variables are passed and flash controls (eg navigation) ...

  1. #1

    Default Flash not Always being detected

    OK - I updated to the latest flash player and either the player or the
    detection scripts on many pages appear to be broken by the new activex control

    For example going to http://www.adobe.com/products/flash/about/ gives the
    correct version number 9,0,115,0 in IE7, Firefox and Opera.

    Going to http://www.adobe.com/products/flex/?ogn=EN_US-gntray_prod_flex_home
    gives the error "This content requires Flash" in IE7 but works ok in Opera and
    Firefox.

    This also is the problem with many pages which use detection scripts, or
    scripts which pass variables to flash, either the "No flash Present" message
    appears or no variables are passed and flash controls (eg navigation) don't
    work.

    Any ideas anyone?

    Stuart

    stuartindigo Guest

  2. #2

    Default Re: Flash not Always being detected

    Hi Stuart,

    Please open a case with Adobe Support to help identify why you?re encountering
    this issue. I tested this URL with 9.0.115 and I?m able to see the Flash
    content from this site.

    http://www.adobe.com/products/flex/?ogn=EN_US-gntray_prod_flex_home

    To open an Adobe support case start here:

    http://www.adobe.com/support/contact/


    Darren Guest

  3. #3

    Default Re: Flash not Always being detected

    Solved the problem by forcing a complete uninstall & reinstall.

    Perhaps this worked because I wasn't using the "Auto Update".

    Is it the auto update installer that needs some revision? (and no I didn't
    raise a problem report - these appear to be chargeable).

    Stuart

    stuartindigo Guest

  4. #4

    Default Re: Flash not Always being detected

    Thanks, stuartindigo,

    For others encountering a similar issue, it is recommended that you run the
    uninstall_flash_player.exe:

    http://www.adobe.com/go/tn_14157

    Also, you can open a FREE installation Flash Player support case here:

    http://www.adobe.com/support/contact/


    Darren Guest

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