Flash Player 9 fails to properly install

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  1. #1

    Default Flash Player 9 fails to properly install

    :disgust; I have tried everything I know to get Flash9 to work. After
    uninstalling I restart my computer and install flash. It says it was installed
    but when I go back to Adobe site and test the player nothing except Shockwave
    comes up. I am using Netscape and never had this problem with anyother
    versions. The strange thing is that the install program dumps everything into
    c:windows\system32\macromedia\flash. There is nothing in the Netscape plugin
    folder. Also when I try to download Flash9 it finishes in about 3 sec. Each
    time I try a fresh download I get different results. Sometimes after installing
    I am asked to install flash sometimes not. I opened a case with support but
    have not heard anything as yet. This is getting to be a real pain.If there are
    issues with the download file I hope they get resolved because something just
    doesn't seem right.
    Thanks for any help-Bob

    donutman Guest

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  3. #2

    Default Re: Flash Player 9 fails to properly install

    What do you see in:
    C:\Program Files\<netscape>\plugins? (Sorry I don't have Netscape on this
    machine so I'm not sure of the exact path)

    Should be two items for Flash Player 9.0.45.0:
    NPSWF32.dll
    NPSWF32_FlashUtil.exe



    Bentley Wolfe -ADOBE Guest

  4. #3

    Default Re: Flash Player 9 fails to properly install

    Bentley,Thanks for the reply. I had prior to this posting opened a case and got
    some information from that. I downloaded another uninstaller and the Flash
    Player installer. I uninstalled it,restarted my machine and installed flash.
    After that I restarted again and the connected to net. I got a window asking if
    I wanted to install flash. I clicked yes and got an error message that install
    failed. After the install I went to c;windows/system32/macromedia/flash. The
    files installed there were: flash player.xpt,install
    file,NPSWP32.dll,NPSWP32_flashutil and uninstall plugin. I then went to the
    Netscape plugin folder and there was nothing in it for flash. I don't
    understand this at all. Prior to this version I never had a problem installing
    flash.On other versions once the install was done I would get window asking me
    to install and then I wouls go to page to test player and it always showed up
    and they worked just fine. Is something missing from the download? Shouldn't
    there also be an .ocx file? Why would the install fail to install the necessary
    file into the Netscape plugin folder? Thanks for any insight into this. Bob

    donutman Guest

  5. #4

    Default Re: Flash Player 9 fails to properly install

    Bentley,Thanks for the reply. I had prior to this posting opened a case and got
    some information from that. I downloaded another uninstaller and the Flash
    Player installer. I uninstalled it,restarted my machine and installed flash.
    After that I restarted again and the connected to net. I got a window asking if
    I wanted to install flash. I clicked yes and got an error message that install
    failed. After the install I went to c;windows/system32/macromedia/flash. The
    files installed there were: flash player.xpt,install
    file,NPSWP32.dll,NPSWP32_flashutil and uninstall plugin. I then went to the
    Netscape plugin folder and there was nothing in it for flash. I don't
    understand this at all. Prior to this version I never had a problem installing
    flash.On other versions once the install was done I would get window asking me
    to install and then I wouls go to page to test player and it always showed up
    and they worked just fine. Is something missing from the download? Shouldn't
    there also be an .ocx file? Why would the install fail to install the necessary
    file into the Netscape plugin folder? Thanks for any insight into this. Bob

    donutman Guest

  6. #5

    Default Re: Flash Player 9 fails to properly install

    Bentley-sorry for the double reply.Anyway here is an update. I downloaded the
    flash installer again. I then put NPSWP32.dll and NPSWP32_flash.util into the
    Netscape plugin folder. What was left in the win/sys32/macromedia/flash folder
    is flashplayer.xpt,install log,uninstall plugin and SWflash.ocx. At the Adobe
    site I went to test webplayers. The flash movie did not load. I right clicked
    on the blank area and clicked about flashplayer. It verifies that the current
    version is installed. Where is the.ocx file supposed to be,in windows or
    Netscape? I hope this additional info helps. Bob

    donutman Guest

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