Flash Player 9 just stopped working and won't reinstall

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  1. #1

    Default Flash Player 9 just stopped working and won't reinstall

    I am running Firefox on a MacBook (Intel Core 2 Duo, OS X v. 10.4.9).

    One minute, my Flash Player was working just fine and the next minute I start
    getting messages that I need to install the plug-in. I have repeatedly tried
    installing, uninstalling, restarting, reinstalling, etc. several times and I
    still get the same message.

    I looked in the 'plugins' folder for Firefox and I don't even see the Flash
    plugin. It's also not working in Safari. Please help me get this thing working.

    Ricky Furr

    modern_drummer Guest

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  3. #2

    Default Re: Flash Player 9 just stopped working and won'treinstall

    The plug-ins normally live in /Library/Internet Plug-ins. They're called Flash
    Player.plugin and flashplayer.xpt. Do you have these files. Can you check in
    the Internet Plug-ins folder in your home directory? If the files are there,
    try moving them out of the plug-ins folder and then reinstall again (I'm
    thinking that maybe the installer's seeing them and not replacing them as a
    result). Let us know how you get on!

    i-wt Guest

  4. #3

    Default Re: Flash Player 9 just stopped working and won'treinstall

    Thanks for responding. I took "Flash Player.plugin" and "flashplayer.xpt" out
    of the Internet Plugins folder and put them on the desktop. I ran the installer
    and when it tried to install "flashplayer.xpt" It said "Error Creating File:
    1008:5,-5000 Access Denied Error" then followed immediately with "You do not
    have enough access privileges for this installation." I only have one user
    account on this computer and it's an Admin account so that really doesn't make
    any sense.

    After I got that message, I tried also taking out "Flash Player
    Enabler.plugin" and got the same message. Then I tried Uninstalling,
    Restarting, and Reinstalling. Same thing happened.

    I put the files back where they were.

    modern_drummer Guest

  5. #4

    Default Re: Flash Player 9 just stopped working and won'treinstall

    There's a tech doc which covers this error message:
    [url]http://www.adobe.com/go/4aa64290[/url] Might be worth have a look and trying out the
    solutions given in there, though the issue seems to be related to installing
    Firefox under a different user account to the one currently running, so it
    might not be the exact same issue. Still, worth a try! Otherwise, I guess it
    would be prudent to try running Disk Utility and get it to check for
    permissions problems and finally, maybe try temporarily creating a new admin
    account and see if the installer will work from there. Hope this helps!

    i-wt Guest

  6. #5

    Default Re: Flash Player 9 just stopped working and won'treinstall

    Good news! I ran Disk Utility like you said and there were some permission problems. As soon as I repaired those, the installer worked fine! Thanks so much for your help.
    modern_drummer Guest

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