Flash Player 9 won't install on Mac OSX(PC)

[Gerald Genova]

I got a prompt on a website saying that I needed to download FlashPlayer 9 and
plug-in. I downloaded the installer and tried to install the application.
When I get the test page I also get the same prompt telling me I need the
plug-in and taking me back to the page where you download the installer. In
other words, I'm going in circles. Something is preventing the application
from installing. And most web pages have cube questionmark icons where I
should be viewing flash content.

Any suggestions would be greatly appreciated

[1mullers1]

ive suffered the same fate . ive tried everything inclding uninstall which
doesnt do any good. have you tried unchecking flash in quicktime preferences
and MIME settings in advanced. That was what i was told but it didnt do any
good for mine

[dacfarm]

Have run into the same issue... it's a vicious circle. Install. Test the
player. "Error with the plugin, please reinstall player". Uninstall. Reinstall
player. Test the player. "Error with the plugin. Go here to reinstall player."
Uninstall. Reinstall player. Test the player. "Error with the plugin. Go here
to reinstall player." I received an email reply, but it did not address the
issue directly. Stuck, stuck, stuck. The error prompt reads, "Safari cannot
find the Internet plug-in. The page "Macromedia - Flash Player" has content of
MIME type "application/x-shockwave-flash", but you doin't have a plug-in
installed for this MIME tyoe. A plug-in should be available on this page..."
Then it sends me back to the download page, again. Are you getting the same
message?

[Bentley Wolfe -ADOBE]

I'm updating the necessary technote now, so I have some steps handy..

1. Delete the following files (or the entire folder):
/Library/Internet Plug-Ins/Flash Player Enabler.plugin
/Library/Internet Plug-Ins/Flash Player.plugin
/Library/Internet Plug-Ins/flashplayer.xpt

2. Reinstall Flash Player 9.

This may be enough to resolve the problem. However, it may lead to a slightly
different problem. If you receive an error message when running the Flash
Player 9 installer read "Flash Player 9 installation fails on Macintosh"
([url]http://www.adobe.com/go/4aa64290[/url])...

[1mullers1]

tried that but the plugins folder is empty. flash is mounting on my desktop but i get the same message

[rmmiller]

[q]Originally posted by: dacfarm
Have run into the same issue... it's a vicious circle. Install. Test the
player. "Error with the plugin, please reinstall player". Uninstall. Reinstall
player. Test the player. "Error with the plugin. Go here to reinstall player."
Uninstall. Reinstall player. Test the player. "Error with the plugin. Go here
to reinstall player." I received an email reply, but it did not address the
issue directly. Stuck, stuck, stuck. The error prompt reads, "Safari cannot
find the Internet plug-in. The page "Macromedia - Flash Player" has content of
MIME type "application/x-shockwave-flash", but you doin't have a plug-in
installed for this MIME tyoe. A plug-in should be available on this page..."
Then it sends me back to the download page, again. Are you getting the same
message?[/q]

I'm having the exact same problem. I even tried installing the latest version
of Firefox and Safari. Doesn't do anything. :(

[dacfarm]

Same here... Internet Plug-Ins folder is empty.

[Bentley Wolfe -ADOBE]

OK next step..

Would each of you kindly check permissions on this folder and post them here:
/Library/Internet Plug-Ins

[rmmiller]

When I do "Get Info" on this folder, in the Ownership and Permissions area it
only says "You can: Read and Write" (I only have one account on my computer)

I'm not really comfortable working in Terminal (I never have before).. are
there any other alternatives?

[rmmiller]

Oh oh oh! I finally got it to work! Here's what you should try:

Go to your Disk Utility (Applications/Utilities). Select your start up volume
on the left and click the "first aid" tab. From there click the "repair disk
permissions" button. Then re-install.

That fixed it for me.

[dacfarm]

YES! Awesome. That did it!!! Thank you!!!

[Firefly07]

My Dear RMMiller,

I freaking LOVE you. That did it. I was going CRAZY. You RULE.

[1mullers1]

Waheeeey you da daddy that worked thanks thanks thanks it saved a mac mini being thrown out of the window.... anyone else make sure you uninstall before repairing the disk permissions tho..

[Bentley Wolfe -ADOBE]

C'mon, RMMiller, gets all the credit? You're killing me here..

Actually I didn't want to mention disk repair because my goal was to confirm
that the manual repair steps would also work (the technote update's first
action will BE Disk Utility's Permission Repair, and I've mentioned that in a
number of other Mac threads...)

So i'd say it's safe for me to finish the technote now. Thanks for everyone's
help.

[Bflowolf]

Ok since I though I was having the same problems I have tried what has been
suggested but still get the error code regarding permissions. But when I first
start the installer I get a pop-up telling me : This Flash Player install is
for the PowerPC-based Macintosh systems. to download the lastest Flas Player
for Intel-based Mac systems please visit....... with an open URL or Quit
option, quit stops the installer an Open URL takes me back to the download
page. which I immediately close since my iBook has a G4 PowerPC processor. The
installer goes throug the motions installing down to the last item
(ReplaceCR.sh) and thats when the "Error creating file. 1008:5,-5000 Access
deied error" pops up. I have done all the permissions repairs recommended here
and on [url]http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=4aa64290[/url] and due
to a suggestion to uninstall the previous version that I read somewhere now I
have no flash player, and way too many pages fail to load. This is really
frustrating, anyone have any suggestions? (iBook G4 1.07 GHz, 768 MB DDR SDRAM,
MacOSX 10.4.9) also running Firefox 2.0.0.3 ( tried removing and installing
flash, and reinstalling too, still no good)

[1mullers1]

first you have to go to adobe and get the uninstaller. make sure you uninstall
the flash player there already. Then go to disk utilities and click on repair
permissions. only when you have done this shhould you install flash 9. when
the adobe install page comes up make sure you install the player on the right
hand side of the page.
this should do it. I had the same problem but it wasnt until i repaired disk
permissions then did a clean install did it work. I know how frustratiing it
can be.

[Bentley Wolfe -ADOBE]

[q]Originally posted by: Bflowolf
(iBook G4 1.07 GHz, 768 MB DDR SDRAM, MacOSX 10.4.9) also running Firefox
2.0.0.3 ( tried removing and installing flash, and reinstalling too, still no
good)[/q]

Well, none of these steps have been tested (by me) on a non Intel mac.. So
maybe we need different steps for PowerPC processors, which wouldn't
necessarily make sense to me.

Can you try these steps in order please and let me know what happens?

1. Delete the following files (or the entire folder) if they exist:
/Library/Internet Plug-Ins/Flash Player Enabler.plugin
/Library/Internet Plug-Ins/Flash Player.plugin
/Library/Internet Plug-Ins/flashplayer.xpt

2. Repair disk permissions using the Disk Utility (/Applications/Utilities/).
For details see Apple TechDoc "Troubleshooting permissions issues in Mac OS X".

3. Reinstall Flash Player 9.

THEN... if that fails do this:
1. Delete the following files (or the entire folder) if they exist *(again,
and yes I know it's repetitive...)*
/Library/Internet Plug-Ins/Flash Player Enabler.plugin
/Library/Internet Plug-Ins/Flash Player.plugin
/Library/Internet Plug-Ins/flashplayer.xpt

2. Run Disk Utility's "Permission Repair" again..

3. Install FP9 as root:
a. Open Terminal (/Applications/Utilities/Terminal)
b. CAREFULLY type the following line, exactly as you see it here (there is a
space after cd):
for intel macs: cd /Volumes/"Adobe Flash Player 9"/"Install Flash Player 9
UB.app"/Contents/MacOS\
for powerPC macs: cd /Volumes/"Adobe Flash Player 9"/"Install Flash Player 9
OSX"/Contents/MacOSClassic

c. CAREFULLY type the following line (there is a space after sudo):
for intel macs: sudo "./Install Flash Player 9 UB"
for powerPC macs: sudo "./Install Flash Player 9 OSX"

Let me know if you see any path discrepances on the powerpc machine. I'm
looking at the paths on my macbook pro and trying to type them out correctly on
the XP box I'm doing this forum on..

[Bflowolf]

I follewed all of the steps, none of the Flash files ever showed up in the
library/Internet Plug-Ins. Installing still gave me the message about the Intel
version and then I got the acces denied error.
I then followed the Root install instructions you gave me. After cd
/Volumes/"Adobe Flash Player 9"/"Install Flash Player 9
OSX"/Contents/MacOSClassic
I used the sudo "./Install Flash Player 9 OSX" and got the following statement.
sudo: ./Install Flash Player 9 OSX: command not found

[Bentley Wolfe -ADOBE]

[q]Originally posted by: Bflowolf
I then followed the Root install instructions you gave me. After cd
/Volumes/"Adobe Flash Player 9"/"Install Flash Player 9
OSX"/Contents/MacOSClassic
I used the sudo "./Install Flash Player 9 OSX" and got the following statement.
sudo: ./Install Flash Player 9 OSX: command not found[/q]

It sounds like the first terminal line (switching to the mounted DMG for Flash
Player install) went fine... only the sudo failed.

Keep in mind, like I said, that I retyped those off my intel Mac. The path
may be different on your machine. Let me check my steps and I'll reply back
later..

[karlhinze]

Mr rmmiller...

I signed up to use this forum just to thank you ask you how the HELL you managed to work that out???

You are a total legend!

Thank you.