Flash player and shockwave player "not installed"

[jimrdc]

I recently downloaded the most current shockwave player and flash player, but
when I go to a website that requires the program it tells me that I need to
install the shockwave player/flash player. I download each again and have even
shut down and rebooted to see if that helps but it doesn't, it keeps telling me
that the shockwave player/flash player is not installed and that I need to
install it again. Can anyone help me find out if there are any settings that
might need to be changed on my computer to let them run? Customer support was
no help what so ever and just told me to reinstall.
Operating System: Windows XP
Browser: Microsoft IE version 7

Thank you very much

[Indentured_Servant]

I am having the exact same problem. All are Windows XP SP2 machines. Funny
thing is, it seems only to be occurring on a certain 'block' of newer
computers. anything more than about 8-10 months old, and the app runs fine.
Brand new machines <1 month old are fine. I have a number of machines in that
1-8 month-old range that are exhibiting the problem. I found this
[url]http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403264&sliceId=1[/url]
but it does not seem to work. Anyone else with this issue?

[Indentured_Servant]

Well, I think that I have narrowed down the issue. It looks like a
backward-compatibility issue with Shockwave player. The application that I
have wants (and will play with) version 10.2.0.023 and 10.2.0.022. I am only
receiving the error messages with Shockwave player 11.0r429 (so far). I am
trying to track down another computer that may have an earlier version of 11
installed and see if the problem persists.

[gent44]

Changing the shockwave player version should fix that issue.I was having a similar issue on my debian box

[CHAOS'|nc.]

Well let us know what happens with the other puter.... Maybe flipping the versions will work fine.

[Agutere]

Yes let me know too

[SEOTOP]

Check your firewall