Flash Player Plugin 9.0.45 MSI Won't Install

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  1. #1

    Default Flash Player Plugin 9.0.45 MSI Won't Install

    I downloaded the new Flash Player Plugin [9.0.45] MSI through the
    redistribution license site and set it up as a Group Policy object as I have
    done with previous versions of flash player. Once it is setup as a GPO and I
    reboot a client, it does not install the new version. I loaded up the MSI in
    Orca and ran validation on the msi. An error comes up after validation is run
    that says "ProductCode: '{685A56F8-75B6-44AD-B3DA-FB0A3266B47C}' is an invalid
    Windows Installer GUID." I don't get this error on previous versions of Flash
    Player Plugin MSIs or previous or the current version of Flash Player ActiveX
    MSIs, so it looks like this is what is causing the issue. The interesting
    thing to note is that the ProductCode for the the 9.0.45 Plugin version is the
    same ProductCode as the 9.0.28 ActiveX version. Was the wrong code used in the
    9.0.45 Plugin MSI?

    jbeyette@esm Guest

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  3. #2

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    We're checking into this. Lots of CS3 issues taking up the available resources, so it may take a bit to get more info..
    Bentley Wolfe -ADOBE Guest

  4. #3

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Hi jbeyette@esm,

    We did confirm that the ProcuctCode for the MSI is incorrect and we are working on the fix. Thank you for reporting this.

    Darren McNally - Adobe Guest

  5. #4

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Any news on when a fix will be available?

    Thanks!
    jbeyette@esm Guest

  6. #5

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Hi jbeyette@esm,

    This ProductCode issue has been resolved. You will be able to download the updated MSI this afternoon. Thanks for your patience.

    Darren McNally - Adobe Guest

  7. #6

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Darren,

    The old msi is still on the 'Flash and Shockwave Player Distribution Downloads' page as of 11:50am on Monday, May 14th.
    jbeyette@esm Guest

  8. #7

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Hi jbeyette@esm,

    This should have been updated, I will double check.

    Thanks - Darren
    Darren McNally - Adobe Guest

  9. #8

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Darren,

    I just downloaded it again at 10:20am on May 16th. It still has the same Product Code and won't validate in Orca.

    Jeremy
    jbeyette@esm Guest

  10. #9

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Hi jbeyette@esm,

    I downloaded the Flash Player Plug-in MSI (9.0.45.0) and verified that this is
    the correct Product Code:


    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\{B91D3B4D
    -001F-4ABF-B8A5-B5A926DB63AD}

    Try clearing your cache and see if that works for you.


    Darren McNally - Adobe Guest

  11. #10

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Darren,

    Thanks! That seemed to do the trick. I have successfully deployed to several machines now, so it looks like the issue has been resolved. Thanks again for your help.

    Jeremy
    jbeyette@esm Guest

  12. #11

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Where can I find the detalis on how to install flash player via group policy?
    dufferzz Guest

  13. #12

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    There is a document under development that covers all the admin stuff for
    distributing the licensed Flash Player. However, it's not public yet. That's
    where these details are going to be, officially.

    Right now, all we really have is " IT administrators Flash Player FAQ"
    ([url]http://www.adobe.com/go/b0dba60b[/url]). The upcoming doc will be much more
    sophisticated..

    For distribution purposes you must license the Flash Player installer via
    [url]http://www.adobe.com/licensing/[/url].



    Bentley Wolfe -ADOBE Guest

  14. #13

    Default Re: Flash Player Plugin 9.0.45 MSI Won't Install

    Hi dufferzz,

    Flash Player MSI can be downloaded from the Adobe Player Licensing site:

    [url]http://www.adobe.com/licensing/distribution/[/url]

    Until the guide that Bentley mentioned is published, you can look up info on
    the following sites regarding how to use Group Policy

    [url]http://support.microsoft.com/kb/314934[/url]

    [url]http://www.appdeploy.com/[/url]


    Darren McNally - Adobe Guest

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