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freehand crashes with canon i860 printer - Macromedia Freehand

I just purchased a Canon i860 printer and installed the software. All programs seem to print just fine, except Freehand. I can open a Freehand file, click print, and the file will print. While it is printing, Freehand 'unexpectedly quits.' It also crashes if I just do a print preview. Help! I am working on a 466 MHz PowerPC G4 with OS 10.3.3. I have 256 MG SDRAM. Thanks!...

  1. #1

    Default freehand crashes with canon i860 printer

    I just purchased a Canon i860 printer and installed the software. All programs
    seem to print just fine, except Freehand. I can open a Freehand file, click
    print, and the file will print. While it is printing, Freehand 'unexpectedly
    quits.' It also crashes if I just do a print preview.
    Help!
    I am working on a 466 MHz PowerPC G4 with OS 10.3.3. I have 256 MG SDRAM.
    Thanks!

    lisachristie Guest

  2. #2

    Default Re: freehand crashes with canon i860 printer

    Hello,

    If you are using FreeHand MX, make sure you have downloaded the latest
    available update for it. Download the FreeHand 11.0.2 updater using the
    following link:

    <http://www.macromedia.com/support/freehand/updaters.html>

    I have also handled some print-crash issue that involves corrupted fonts in
    Macintosh. Perhaps you can check your system for corrupted fonts as well.
    Please follow the Fireworks TechNote on how to test OS 10.x for font corruption.


    <http://www.macromedia.com/support/fireworks/ts/doents/fwmx_corrupt_font.htm>


    I hope this helps.

    Anthony F. Dugenia
    Technical Support Specialist
    Macromedia Technical Support
    To search for TechNotes and other issues use;
    [url]http://www.macromedia.com/support/search/[/url]


    Anthony F. Dugenia MMTS Guest

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