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Frozen PS 7.01? - Adobe Photoshop 7, CS, CS2 & CS3

Win 98SE Photoshop 7.01 Canon Rebel 300D I had PS 7.01 on my pc loaded the Canon software. Everything was fine. Second time I tried to use Photoshop it was locked. I have uninstalled all the Canon/all the Photoshop and then reinstalled both....still everything works but Photoshop 7.01. It loads just fine, but is totally frozen. ??? I have always had Photoshop 6.0 on here and it works just fine. Any clues for me? I'm so frustated at this point I can't think....

  1. #1

    Default Frozen PS 7.01?

    Win 98SE
    Photoshop 7.01
    Canon Rebel 300D

    I had PS 7.01 on my pc loaded the Canon software. Everything was fine.

    Second time I tried to use Photoshop it was locked. I have uninstalled all the Canon/all the Photoshop and then reinstalled both....still everything works but Photoshop 7.01. It loads just fine, but is totally frozen.

    ???
    I have always had Photoshop 6.0 on here and it works just fine.
    Any clues for me? I'm so frustated at this point I can't think.
    chero@adobeforums.com Guest

  2. #2

    Default Re: Frozen PS 7.01?

    Have you tried deleting preferences? (as explained in the FAQ)
    Chris_Cox@adobeforums.com Guest

  3. #3

    Default Re: Frozen PS 7.01?

    Yes, thank you for the kind suggestion. I tried that. NO help.
    It loads just fine and when finished I can't click anything, tools/file/ nothing. I have to hit ctl/alt/delete and it says Photoshop not respond and then quit the program.
    chero@adobeforums.com Guest

  4. #4

    Default Re: Frozen PS 7.01?

    Image Ready 7.0 works just fine and I can _jump_ to Photoshop, but of course when I get there it's just as dead as ever.
    I hope this additional information will let someone help me. Thanks
    chero@adobeforums.com Guest

  5. #5

    Default Re: Frozen PS 7.01?

    did you get the dialog box asking if you want to reset your photoshop settings when resetting your prefrences? if you didn't see the box (or manually delete the prefrences file) they're not reset.

    see this faq topic:

    Mathias Vejerslev "How to delete/reset Photoshop preferences" 2/11/03 1:04pm </cgi-bin/webx?50.ef4a07f>
    dave_milbut@adobeforums.com Guest

  6. #6

    Default Re: Frozen PS 7.01?

    Thanks Dave, yes I got the little box, and have done it more then once. Whaaaa! ? thanks for the idea and your time.
    chero@adobeforums.com Guest

  7. #7

    Default Re: Frozen PS 7.01?

    ok. where are you freezing? on the splash screen? what's the last thing you see? (i.e. sorting fonts, loading plugins, etc.) or do you actually get into photoshop? if in photoshop what do you do to make it lock? (i.e. click wth marquee tool or something)?
    dave_milbut@adobeforums.com Guest

  8. #8

    Default Re: Frozen PS 7.01?

    Again Thank you Dave-
    The program fully loads. It load smoothly no, hang. However that's where the trouble begins. My cursor will move but I can't click a thing...can't open any of the dialog boxes [file-help-edit etc.] Just dead. <?>
    I've used Photoshop since 4.5, I have Illustrator on here, Go-Live and Photoshop 6.0. I'm at a loss to what it could be. The rest of my pc is operating normally.
    chero@adobeforums.com Guest

  9. #9

    Default Re: Frozen PS 7.01?

    is it trying to do something? like looking for a network share that's not there or maybe contacting adobe for updates and you're firewall is blocking it? if you wait for a while (more than a few minutes) does it EVER come back? say like 5 mins. or so?
    dave_milbut@adobeforums.com Guest

  10. #10

    Default Re: Frozen PS 7.01?

    Nope, no hard drive activity at all. Just stays as described fully loaded, all tool, and windows are there. I have let it sit up through dinner..still nothing. Everything appears normal just looking at it. I just think it's odd that Image Ready works. I guess that would mean that what ever the trouble it's with Photoshop. I've had this version on here since 7.0 came out. I am also able to load the 7.01 update just fine, but again when I load Photoshop after the update it remains frozen in time. Three finger salute is the only exit.
    chero@adobeforums.com Guest

  11. #11

    Default Re: Frozen PS 7.01?

    hmm... only other thing I can think of... what kind of printer do you have hooked up. there's a bug in some drivers that can lock or crash ps because they leave the system in an "invalid" state. not sure this applies here though. if you want to try it, dl the postscript printer driver from adobe's download area and set it as your default printer (doesn't matter that it doesn't exist) and try again.

    it really sounds like a prefrences thing though. I'm suprised that didn't work...
    dave_milbut@adobeforums.com Guest

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