Frozen Tools

[Beth Haney]

First, what kind of platform and OS are you using? Have the tools ever worked correctly since installing Elements? Have you had any other problems that indicate this might be a memory issue? Have you done system maintenance? Have you tried deleting the Elements Preference folder? Lots of questions, I know, but you didn't give much information to work with! :)

Assuming the tools used to work correctly and you've already done the system troubleshooting, try deleting the Preference folder. With Elements closed, click on the start up icon and then make a quick grab for the Control, Alt, and Shift keys (Win) or Command, Option, and Shift keys (Mac) and hold all three down until you get a screen asking if you want to delete the Settings. Say Yes.

Repost and let us know if this did the trick. If it didn't, give a few more specs, please.

[Richard Coencas]

Other question that comes to mind is if this is with all images or just very large images. Some of the memory intensive tools like blur can take a while to process on larger images, giving the impression that something has hung.

Rich

[Richard Coencas]

Hi Leen,

All of the ones that change the actual pixels, like burn, dodge, blur, sponge, sharpen, and smudge can give some delay in processing on larger images. Can't speak to the DreamyFX plug-in.

Groetjes,

Rich