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Get Info Error in Mac OS X - Adobe Photoshop Elements

Hi, A few months ago, I began having a chronic problem with Photoshop Elements v2.0. Every few minutes, without me even performing any action with the program (even if it is hidden in the background), Photoshop Elements pops up a dialog that says something to the effect of "That file is locked. Please use the 'Get Info' command in the Finder to unlock it." The weird thing is, that in most cases I'm not even working on any file at the time the dialog pops up, and when I am the file does not turn out to be locked. This ...

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  1. #1

    Default Get Info Error in Mac OS X

    Hi,

    A few months ago, I began having a chronic problem with Photoshop Elements v2.0. Every few minutes, without me even performing any action with the program (even if it is hidden in the background), Photoshop Elements pops up a dialog that says something to the effect of "That file is locked. Please use the 'Get Info' command in the Finder to unlock it."

    The weird thing is, that in most cases I'm not even working on any file at the time the dialog pops up, and when I am the file does not turn out to be locked.

    This isn't really a major problem, just a slight annoyance. Even so, if anyone can help, it would be appreciated.
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    Lantz, Guest

  2. #2

    Default Re: Get Info Error in Mac OS X

    Have you deleted prefs, repaired permissions? Which version of X?
    Brundage, Guest

  3. #3

    Default Re: Get Info Error in Mac OS X

    This appears to pop up on this forum everyone once in a while, so you're not alone. :-)

    From Google:

    Subject: Re: permissions, software update, pe v.2.0 on Mac OSX

    Newsgroups: adobe.photoshop.elements
    Date: 2003-04-02 14:08:06 PST

    Make sure the Cache folder as well as the contents of the Effects Cache
    and Filters Cache folders are set to read/write




    That did it! The permissions for those two folders in the Cache folder
    were previously read/write, read/write, and read-only. I set the third
    (i.e. "other") to read/write, and that did it. Don't know why that
    would do it, but it did. (I guess photoshop elements doesn't setuid or
    something)

    Thanks so much to those of you who helped me out! Now, I've got another
    question, but that's for another post. :-)

    Vicky

    .. . .

    From: Mark Hiers (com)
    Subject: Re: permissions, software update, pe v.2.0 on Mac OSX

    Newsgroups: adobe.photoshop.elements
    Date: 2003-04-02 08:08:06 PST
    I don't believe Repair Permissions will fill this. Check the permissions on the Cache files I listed above.
    Lou_M@adobeforums.com Guest

  4. #4

    Default Re: Get Info Error in Mac OS X

    Okay, I changed the permissions, and I'll cross my fingers.

    Thanks for the help!
    Jarrett_Lantz@adobeforums.com Guest

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