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Getting error when opening Elements or 7.0 - Adobe Photoshop Elements

I keep getting this error mssg when I open Elements and 7.0, I uninstalled and reinstalled and still get error. Can anyone offer me any help with this? Error mssg: Unable to continue because of hardware or system error. Sorry, but this error is unrecoverable"...

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  1. #1

    Default Getting error when opening Elements or 7.0

    I keep getting this error mssg when I open Elements and 7.0, I uninstalled and reinstalled and still get error. Can anyone offer me any help with this?

    Error mssg: Unable to continue because of hardware or system error. Sorry, but this error is unrecoverable"
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    Shawn Guest

  2. #2

    Default Re: Getting error when opening Elements or 7.0

    Shawn,

    Are you using a PC or MAC? What operating system? If PC, have you checked your Device Manager (right click on My Computer, Properties, Hardware, Device Manager) and see if you have any yellow or red flags. Are you using anything by Norton on your system? Most (but not all) who are using Norton have problems with Adobe products, especially if it was active at the time you installed or tried to.

    Bob
    member@adobeforums.com Guest

  3. #3

    Default Re: Getting error when opening Elements or 7.0

    I have a PC running Xp. I checked my Device MGR and the only thing one with a yellow flag is the SCSI and RAID controllers.
    Shawn
    member@adobeforums.com Guest

  4. #4

    Default Re: Getting error when opening Elements or 7.0

    Shawn,

    That could be your problem. Take care of those yellow flags (new drivers will probably do it) and I suspect your problem will disolve.

    Bob
    member@adobeforums.com Guest

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