HELP PLEASE!! My 'Shockwave Flash Object' is listed as"DAMAGED"!!

[Nuts4Mutts]

Hi everyone!

I really hope that someone on these Forums will be able to help me; I know
that I'm not alone with this awful Shockwave probllem that's keeping all of us
PC-Game enthusiasts from playing our games. Since the last week of March 2008
I've 'Googled'; written on several help-Forums; and e-mailed 'Shockwave';
Microsoft; Oberon-Media; MSN Games about the "Shockwave----DRM Keyhole----game
launcher....'has stopped working' errors", and I haven't heard from ANYONE who
could tell me why I can't play my games!!!

However; I noticed something on my own while cleaning out my cookies 2 days
ago, and I'm hoping that I might have found somethig that'll fix things, it's
just that I'm not very knowledgeable about troubleshooting, and what I think is
a solution is just a big, fat nothing....that's why I'm writing for EXPERT
ADVICE!

As I said earlier, I was cleaning out my cookies when it hit me that there's
also a tab there to "VIEW OBJECTS" where Active-X, Flash and other odd-ball
things are kept. (Tools>Internet Options>Browsing History>Settings>.....
and then you can pick 'View Files' to clean the cookies and to the left is
'View Objects'. Since I remembered
seeing those little icons for Macromedia in there on my old PC, I just thought
I'd check to see if IE-7 was set up the same way, and there it was.....down
toward the end of the list was the following:

"Shockwave Flash Object" next to it under "status" was the word, ""DAMAGED"
......3/24/08.....version 9,0,124,0"

Does this info mean anything?? I tried to update it like it was done in XP,
where you right-click on the object and
the drop-down menu gave you several options; one of which was to repair or
update or something like that; however
when right-clicking here in Vista Home Premium, the only choice you get is
"Properties".

I've tried downloading and installing Shockwave over the version that's
already installed (as the instructions tell you), but I STILL can't get rid of
the "Damaged" version. Should I remove the 'damaged' one first, and then
install the new one, (although I have NOT been able to delete it from my
"Downloaded Files" even after trying to delete it by using more than one
method....moe than one time!), or do I need to do something else??

PLEASE HELP ME and all the other totally frustrated game-lovers here in
cyberspace to FIX OUR BROKEN
"SHOCKWAVE" components!!!! We NEED to play!!!

If someone DOES have a solution for this problem, please share with me; oh,
and PLEASE use LOTS of details, as I'm a self-taught novice and I'm not very
well-versed in technical terms.

Oh, I almost forgot...when I was setting some preferences in this new PC's
WMP-11, I came across the initials
DRM (Domain Rights Management....I think); is this the same 'DRM KEYHOLE'
problem that's one of the error messages in relation to the game problems?
Would using an earlier version of WMP help fix the game problems, too??

[Nuts4Mutts]

Hi everyone!

I really hope that someone on these Forums will be able to help me; I know
that I'm not alone with this awful Shockwave probllem that's keeping all of us
PC-Game enthusiasts from playing our games. Since the last week of March 2008
I've 'Googled'; written on several help-Forums; and e-mailed 'Shockwave';
Microsoft; Oberon-Media; MSN Games about the "Shockwave----DRM Keyhole----game
launcher....'has stopped working' errors", and I haven't heard from ANYONE who
could tell me why I can't play my games!!!

However; I noticed something on my own while cleaning out my cookies 2 days
ago, and I'm hoping that I might have found somethig that'll fix things, it's
just that I'm not very knowledgeable about troubleshooting, and what I think is
a solution is just a big, fat nothing....that's why I'm writing for EXPERT
ADVICE!

As I said earlier, I was cleaning out my cookies when it hit me that there's
also a tab there to "VIEW OBJECTS" where Active-X, Flash and other odd-ball
things are kept. (Tools>Internet Options>Browsing History>Settings>.....
and then you can pick 'View Files' to clean the cookies and to the left is
'View Objects'. Since I remembered
seeing those little icons for Macromedia in there on my old PC, I just thought
I'd check to see if IE-7 was set up the same way, and there it was.....down
toward the end of the list was the following:

"Shockwave Flash Object" next to it under "status" was the word, ""DAMAGED"
......3/24/08.....version 9,0,124,0"

Does this info mean anything?? I tried to update it like it was done in XP,
where you right-click on the object and
the drop-down menu gave you several options; one of which was to repair or
update or something like that; however
when right-clicking here in Vista Home Premium, the only choice you get is
"Properties".

I've tried downloading and installing Shockwave over the version that's
already installed (as the instructions tell you), but I STILL can't get rid of
the "Damaged" version. Should I remove the 'damaged' one first, and then
install the new one, (although I have NOT been able to delete it from my
"Downloaded Files" even after trying to delete it by using more than one
method....moe than one time!), or do I need to do something else??

PLEASE HELP ME and all the other totally frustrated game-lovers here in
cyberspace to FIX OUR BROKEN
"SHOCKWAVE" components!!!! We NEED to play!!!

If someone DOES have a solution for this problem, please share with me; oh,
and PLEASE use LOTS of details, as I'm a self-taught novice and I'm not very
well-versed in technical terms.

Oh, I almost forgot...when I was setting some preferences in this new PC's
WMP-11, I came across the initials
DRM (Domain Rights Management....I think); is this the same 'DRM KEYHOLE'
problem that's one of the error messages in relation to the game problems?
Would using an earlier version of WMP help fix the game problems, too??

[Sean Wilson]

> "Shockwave Flash Object" next to it under "status" was the word, ""DAMAGED"

> ......3/24/08.....version 9,0,124,0"

The above refers to the Flash plugin, *not* Shockwave - they are
completely unrelated (other than being owned/developed/distributed by
Adobe).

I have no idea why your Shockwave plugin isn't working - can you provide
a URL for something that fails? What error message/s, if any, do you get
when you try to view this URL? What is the version of the Shockwave
Player installed on your machine?

[Nuts4Mutts]

Hi Everyone!
To Sean....thanks for taking an interest in my dilemma....I wish I had more
info as far as web sites giving me problems, but I don't have any problems when
I'm working on-line. I went to Shockwave's site, and I installed the one they
had available, I think it's Version 11. The ONLY time I run into any difficulty
is when I click on any of the games I've purchased, (like from Oberon-Media;
Shockwave, etc.) I was so hopeful that the "damaged" Shockwave thing I found
was going to be the answer, but I guess not. :( The error messages I get are
different with each game, but they all say that my "something or other" has
stopped working. The things that have stopped working are the following:
"DRM Keyhole Application"...or...."Game Launcher " or
"Shockwave.com"........has stopped working.
Thanks for trying to help.

Nuts4Mutts