Help viewer scrambled

[hotglu]

I just updated to 11.0.2 for Mac OSX English. All the body copy in the
helpviewer is garbge characters, tiny jumbled numbers like fractions. If I copy
this text and paste it into another application it is readable.

I tried the old trick of changing the font display size to no avail.

Since there is no printed documentation for this program the help viewer is
essential. Now it is totally worthless. What gives?

Owen

[Odysseus]

In article <cf0luf$75b$1@forums.macromedia.com>,
"hotglu" <webforumsuser@macromedia.com> wrote:

> I just updated to 11.0.2 for Mac OSX English. All the body copy in the
> helpviewer is garbge characters, tiny jumbled numbers like fractions. If I
> copy
> this text and paste it into another application it is readable.
>
> I tried the old trick of changing the font display size to no avail.
>
> Since there is no printed documentation for this program the help viewer is
> essential. Now it is totally worthless. What gives?
>

Have you tried cleaning out your font caches? There's a freeware utility
that will do this for you.

--
Odysseus

[hotglu]

Odysseus

I purged my font cache using the suggested utility. However the problem still
exists. Very irritating as this is the only way to access documentation. Could
also be apple's problem. I am using version 10.3.4.

Owen

[hotglu]

I solved this problem by removing the font: Helvetica Fractions from my
Library/Fonts folder. However, why this font was being used as the default to
display text in the Help Viewer only Apple can answer.

Owen