Help with Save to Web

[danielmcclintoc0]

I have been having this problem for quite a while and it may go across Adobe applications.

I am continually getting the error message "Could not complete this operation because an insertion has failed" when I try to Save For Web in Photoshop 7.01.

(1) I have reset and/or deleted preferences for both Photoshop and ImageReady as per several suggestions on the user-to-user forums. This did nothing.

2) I have done clean re-installs of Photoshop as directed by topic documents from Adobe, including deleting folders and lines in my computer's registry. Again, this did nothing.

3) I am also having problems with graphics becoming corrupted after I've used Photoshop. I have had Photoshop crash when trying to open a previously worked on graphic. I have also had GoLive crash when trying to open the same graphic. I can move the graphic from its folder, put it on the desktop, and have no problem opening it. I have even created new folders transfered the graphic into it, it will open for a while, then suddenly crash.

I am running Windows XP Professional Version 2002 with Service Pack 1. I have also upgraded to Direct X 9.

Any help with these inconviences would be greatly appreciated.

[Flo Nelson]

Two thoughts:
1. Try turning off any applications running in background that you can (with
ctrl-alt-delete).
2. If you've had this problem from the beginning and turning off apps
doesn't work, perhaps you have a corrupted CD - should be able to get
another one from Adobe for free ( or minimal cost).

Flo

"danielmcclintoc0" <dmcclin@gj.net> wrote in message
news:1de9c8ca.-1@WebX.la2eafNXanI...

> I have been having this problem for quite a while and it may go across

Adobe applications.

>
> I am continually getting the error message "Could not complete this

operation because an insertion has failed" when I try to Save For Web in
Photoshop 7.01.

>
> (1) I have reset and/or deleted preferences for both Photoshop and

ImageReady as per several suggestions on the user-to-user forums. This did
nothing.

>
> 2) I have done clean re-installs of Photoshop as directed by topic

documents from Adobe, including deleting folders and lines in my computer's
registry. Again, this did nothing.

>
> 3) I am also having problems with graphics becoming corrupted after I've

used Photoshop. I have had Photoshop crash when trying to open a previously
worked on graphic. I have also had GoLive crash when trying to open the same
graphic. I can move the graphic from its folder, put it on the desktop, and
have no problem opening it. I have even created new folders transfered the
graphic into it, it will open for a while, then suddenly crash.

>
> I am running Windows XP Professional Version 2002 with Service Pack 1. I

have also upgraded to Direct X 9.

>
> Any help with these inconviences would be greatly appreciated.