How to ReDownload Contribute 3

[Garland Coulson]

I purchased Contribute 3. Recently my computer hard drive failed and I lost my
program. I thought I had a backup but I don't.

I have my license number printed off. Where can I go to redownload the
software to install on my new computer?

Thanks

Garland Coulson

[HangD]

Hi Garland,
Did you need this download for PC or Mac?

[Tom Benjamin]

Go to [url]http://http://www.adobe.com/support/contribute/downloads.html[/url] on the Adobe site.

[Name Not Used]

I have exactly the same problem. I had Contribute 3.0 and experienced both a
crash at home and at the office. The only way I as able to get a copy of
Contribute was to download the trial ( version 4.0) I tried to input my license
number but I get a RED X after entering the license code.

I called the support line, sat in a que for 20 minutes (during my work day!!)
they verified I had the correct license number and order number and promised to
sent me the address of where I could get a download. The email never came. I
just see that there is a web address for a download here but the link appears
to be broken.

My trials have now expired and I am unable to activate the software. I have
opened four trouble tickets and got four email responses that my tickets were
closed. I was never contacted and never received any support!! How can they
send me a closed ticket response?? The trouble ticket system is a complete
joke. This is probably the most frustrating experience I have ever had and
definitely beats Microsoft in that category.

Any recommendations? What do I do to get the attention of the support
function? How do I get a copy of the software and get my license key to be
accepted????

[email]Janiss@shaw.ca[/email]