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How to save as illustrator 10 file from CS? - Adobe Illustrator Windows

I'm using illustrator CS (PC) and illustrator 10 (Mac). I export the artwork as illustrator legacy (.ai ver 10) from the PC, but i can't open it on the Mac. Is there any other way to convert it?...

  1. #1

    Default How to save as illustrator 10 file from CS?

    I'm using illustrator CS (PC) and illustrator 10 (Mac). I export the artwork as illustrator legacy (.ai ver 10) from the PC, but i can't open it on the Mac. Is there any other way to convert it?
    Cristina_Kuong@adobeforums.com Guest

  2. #2

    Default Re: How to save as illustrator 10 file from CS?

    Cristina,

    How are you trying to open the file on the Mac? (Double-click in Finder? File | Open in Illustrator? Drag and drop on an IL Alias?)

    What happens, exactly, when you try to open the file?

    =-= Harron =-=
    Harron_K._Appleman@adobeforums.com Guest

  3. #3

    Default Re: How to save as illustrator 10 file from CS?

    I tried all the ways you mentioned. Double-click in Finder, File | Open in Illustrator and Drag and drop on an IL Alias. but none of them works. It's error message is: Adobe PDF file format is having difficulties. There was a Macintosh system error (-38).

    Thanks
    Cristina_Kuong@adobeforums.com Guest

  4. #4

    Default Re: How to save as illustrator 10 file from CS?

    Could be a corrupt file, Cristina.

    Is the file being e-mailed to the Mac by any chance? If so, try putting it into a compressed archive, such as zip or sit, before sending.

    Has the Mac been updated to IL 10.0.3?

    Try deleting all unused swatches, custom colors, brushes, symbols, and styles. (One of them might be damaged.)

    Finally, try copying and pasting the contents of the file into a new IL doent and re-exporting.

    Does this happen with only one file or many?

    =-= Harron =-=
    Harron_K._Appleman@adobeforums.com Guest

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