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I am having trouble connecting. - Macromedia Contribute General Discussion

When I open contribute I get this message "you can't edit this page now because Karen (dcbcom) is currently editng it. please contact [email]loverwag[/email] for assistance." What do I need to do in order to connect to my web site?...

  1. #1

    Default I am having trouble connecting.

    When I open contribute I get this message "you can't edit this page now because
    Karen (dcbcom) is currently editng it. please contact [email]loverwag[/email] for
    assistance."
    What do I need to do in order to connect to my web site?

    cliff dropper Guest

  2. #2

    Default Re: I am having trouble connecting.

    Currently, "Karen (dcbcom)" is editing that page and she has unpublished
    drafts. Contribute has a locking mechanism which prevents users from
    overwriting pages that are being edited. You would have to ask Karen to either
    save or cancel her unpublished drafts. This would release the lock and enable
    you to edit the page.

    zhayhieed Guest

  3. #3

    Default Re: I am having trouble connecting.

    We deleted contribute on the computer that Karen was using and now we don't
    have access to that computer. The message only shows up on the home page but
    not the others. How can we unlock the mechanism?

    cliff dropper Guest

  4. #4

    Default Re: I am having trouble connecting.

    connect via ftp/lan to your server. locate the _mm folder in your site and delete all its contents. then delete your connection and create a new one. this should do the trick.
    zhayhieed Guest

  5. #5

    Default Re: I am having trouble connecting.

    Thank you zhayhieed,
    We removed the _mm file and did a delete then reconnect and we are still
    getting the message. We decided to move forward with Front Page. It is too
    bad because I had high hopes for Contribute but this bug has hurt my
    relationship with my client.

    cliff dropper Guest

  6. #6

    Default Re: I am having trouble connecting.

    What about trying to use Dreamweaver to check out and remove the lock file?

    1. Open the site files and go to Remote View.
    2. Select the file that users cannot edit in Contribute.
    3. Choose Check Out and if you are prompted to overwrite the check out,
    select ?yes?.
    4. Choose Check In to remove the lock file.


    zhayhieed Guest

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