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I just got the Creative Suite 2 premium - Adobe Illustrator Windows

just got the creative suite 2 premium from my school, RIT. It gave me a number that i had to turn in to get my serial number. i did that, and got my number through e-mail. When i enter it into the field, it says its not valid. I tried with spaces with dashes, without spaces, and it is all the same. Please help me, Nicole...

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  1. #1

    Default I just got the Creative Suite 2 premium

    just got the creative suite 2 premium from my school, RIT. It gave me a number that i had to turn in to get my serial number. i did that, and got my number through e-mail. When i enter it into the field, it says its not valid. I tried with spaces with dashes, without spaces, and it is all the same. Please help me,
    Nicole
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    nicolelagrasso@adobeforums.com Guest

  2. #2

    Default Re: I just got the Creative Suite 2 premium

    Nicole,

    You would have to take that up with your school.

    No Adobe "shrink wrapped" academic version works in this manner.
    Either one of two things is happening.

    (1) Pirated software is being sold.

    (2) The "school" bought a legitimate bulk license and is reselling it in
    pieces to the students and is handling it in a very awkward manner.
    LenHewitt@adobeforums.com Guest

  3. #3

    Default Re: I just got the Creative Suite 2 premium

    Nicole,

    Update from Adobe CS:

    Call Customer Service (1-800-833-6687). They should be able to help you get it installed.
    LenHewitt@adobeforums.com Guest

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