iBook internal modem

[Doug Day]

My system can't seem to use my modem.
Zterm, AOL and FAXst(?) give various errors saying it can't find it, can't
get a carrier signal or it's busy receiving a fax, respectively.
I've tried resetting the the PMU and zapping PRAM.
I've used 10.3 AOL.
The connection log says :
Terminating on signal 15.
Failed to open /dev/cu.modem: Device busy
None of the threads in the Apple Knowledge Base/Discussions seem to help.

No other apps are using it.
I've tried to install the modem update but I need 10.2 to do that. I'm at
10.1.5
Any ideas? It used to work.

dDay

[Adrian Penalo]

Does the modem work if you boot in Mac OS 9?

> From: Doug Day <dday6@rochester.rr.com>
> Organization: Road Runner
> Newsgroups: comp.sys.mac.comm,comp.sys.mac.hardware,comp.sys.m ac.hardware.misc
> Date: Tue, 26 Aug 2003 01:05:55 GMT
> Subject: iBook internal modem
>
> My system can't seem to use my modem.
> Zterm, AOL and FAXst(?) give various errors saying it can't find it, can't
> get a carrier signal or it's busy receiving a fax, respectively.
> I've tried resetting the the PMU and zapping PRAM.
> I've used 10.3 AOL.
> The connection log says :
> Terminating on signal 15.
> Failed to open /dev/cu.modem: Device busy
> None of the threads in the Apple Knowledge Base/Discussions seem to help.
>
> No other apps are using it.
> I've tried to install the modem update but I need 10.2 to do that. I'm at
> 10.1.5
> Any ideas? It used to work.
>
> dDay
>

[Fred McKenzie]

<< > Does the modem work if you boot in Mac OS 9?

>> I've tried to install the modem update but I need 10.2 to do that. I'm at
>> 10.1.5
>> Any ideas? It used to work.

No. Good thought though.

>>

Doug-

It sounds as if you would be unsuccessful installing the modem update, even if
you had 10.2. I wonder if there is an OS 9 version of the updater?

If you lift out your keyboard, can you get your fingers on the modem? It might
be possible it has worked its way out of its socket and can be reseated. If
that doesn't help, then look for a replacement.

Fred

[Doug Day]

On 8/27/03 6:59 AM, in article [email]20030827065933.18164.00000010@mb-m06.aol.com[/email],
"Fred McKenzie" <fmmck@aol.com> wrote:

> << > Does the modem work if you boot in Mac OS 9?
>

>>> I've tried to install the modem update but I need 10.2 to do that. I'm at
>>> 10.1.5
>>> Any ideas? It used to work.

>
> No. Good thought though.

>>>

>
> Doug-
>
> It sounds as if you would be unsuccessful installing the modem update, even if
> you had 10.2. I wonder if there is an OS 9 version of the updater?
>
> If you lift out your keyboard, can you get your fingers on the modem? It
> might
> be possible it has worked its way out of its socket and can be reseated. If
> that doesn't help, then look for a replacement.
>
> Fred
>

Tried to reply directly to you but aol has shutdown mail from RR due to
complaints about spamming...

Hi Fred:

Lots of good suggestions, some of which I've tried.
My iBook is white(snow?) as well, 60 Mhz. 14 inch screen, dual USB and
firewire.
I've pretty much assumed it's a hardware problem all along. Lots of people
in the Apple discussions area seem to share my problem.
Normally I use broadband wirelessly but must use the modem when traveling.
I really don't use the modem often but I'm really curious about how the
modem is implemented( plug-in part or integrated to mother board), so I'll
lift the keyboard for a peek. Don't recall seeing one when I installed the
Airport card.
I've never seen a serial choice in the network control panel.
I have tried AOL as a way to test the modem. Also Zterm. The fax software
thinks the modem is busy receiving. Most times it says the modem can't
detect a carrier signal during dialing. Sometimes, during AOL installation
and setup, it can't find the modem and says I have to use a TCP connection.
I've tired restting the PRAM and the PMU(see Knowledge base article 14449).
The later helped once but has no effect now. I wonder if the order makes a
difference.

Doug