HI, (also left this in the Reader forum, but thought perhaps it fit this better after all.)

I work in the Corporate Communications group for CSC and I have a perplexing problem. I am the Printing Production Manager.

I supplied a PDF of a quarterly magazine recently to our csc.com team for posting and when they posted it in a "work area" and tested they received an error message saying their browser couldn't understand it. The actual message said:

"Application popup: session Window: AcroRd32.exe - Application Error : The instruction at "0x0054a371" referenced memory at "0x00000000". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program"

I will also place a link to the area they have it posted in:
<http://www.workarea.csc.com/cmarin4/menu9/link.htm>

As far as ME, I have my browsers set to "download" and it downloads and reads just fine. If they download it it also comes through fine. It just seems to be a "viewing inside the browser" issue (Internet Explorer and Mozilla did the same thing to them). They are testing on PCs and I am on a MAC. If you wonder if I can view it within my browsers (Netscape 7/Explorer/Safari 1.2.2) I have no clue as I set up all mine to just download the PDF as I really don't like to view it within the browser at all - much slower. I tried to go back and change my settings to view within the browser and I couldn't figure it out. I am on MAC OS 10.3.4, G5 at work/G4 at home.

Everybody agrees here that the PDF is fine. It just seems to be a view in the browser deal. I would love it if anyone here has any ideas what the problem might be. I have a LARGE project coming up that will post to the web in August and I need to be able to get this resolved.

Thanks in advance. It sure seems to be a problem beyond my file generation.

Tom Graner