i just found it.
what is going on is i'm starting CRM and i get a MS CRM error page in the
browser with a try again button. looking in Event Viewer i get this error:

Event Type: Error
Event Source: Microsoft CRM
Event Category: None
Event ID: 2
Date: 3/2/2004
Time: 4:34:59 PM
User: N/A
Computer: CRM
Description:
MSCRM Platform Error Report:
----------------------------------------------------------------------------
----------------------------
Error: Login failed for user 'NT AUTHORITY\NETWORK SERVICE'.

Error Message: Login failed for user 'NT AUTHORITY\NETWORK SERVICE'.

Error Details: Details on this error have not been provided by the platform.

Source File: Not available

Line Number: Not available

Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at
System.Web.CallHandlerExecutionStep.System.Web.Htt pApplication+IExecutionSte
p.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean&
completedSynchronously)

For more information, see Help and Support Center at
[url]http://go.microsoft.com/fwlink/events.asp[/url].

I am far from familiar with IIS and CRM, so comprehending this error is a
new challenge.

Any help is great.
Thanks, Blake Ray