Illustrator CS crashes on launch...

[ian.gordon@adobeforums.com]

I just installed the whole CS package last week and everything seems fine so far except Illustrator. When I go to launch the app the start screen appears and when it gets to "updating font menu 70%" the startup screen disappears and I get the "unexpectedly crashed" message. Any ideas? I've deleted and reinstalled a few times now and the problem is still there. It's never launched sinced I've installed it. Just to let you know, I've got a slotloading G3 500 iMac with 384 ram and OS 10.3.3.

[Evert_Krooswijk@adobeforums.com]

You might try to delete your illustrator preferences in the system en user folders and then try launching illustrator again. Then it will create fresh pref-files.

If this doesn't work, maybe the culprit is your font-managing program, or even a single font that screws up illustrator. Try starting illustrator without a font manager running, or disable all fonts in the font manager.