Illustrator CS - where is the tool box?

[Balu_S.@adobeforums.com]

After a while, I decided to give a spin to Adobe Illustrator CS (11.0.0) in the CS package and the first thing I noticed was that the Tool Box is not available at all. There is no option to display it in the menu system. (normally in PS CS, you can use Window-> Option to chose what to display). Also F1 does not bring 'help' screens at all. I have uninstalled and installed & activated the entire CS Premium package but still the result is the same. Opening 'New from Template' comes up with several missing 'Plugins'. Obviously it is not normal. Any suggestions?

[old_cop@adobeforums.com]

Not sure what you're seeing on your screen--do you not see the toolbox when
you click Window/tools?

--
Rick in Tacoma

[old_cop@adobeforums.com]

Also try holding down ctrl, alt and shift, immediately after starting
Illustrator CS (you'll see a confirmation message) to reset your preferences
which may be corrupted.

--
Rick in Tacoma

[Balu_S.@adobeforums.com]

You will be surprised - I have no 'Tools' option.

What I have under 'Windows' menu:
New Window
------
Cascade
Tile
Arrange Icons
------
Attributes
Info
Type (under this - Character,Open Type, Paragraph, tabs)
------
Untitled -1 @ 100%

I do not have any issues with other applications of CS Premium.

[Balu_S.@adobeforums.com]

Also try holding down ctrl, alt and shift, immediately after starting
Illustrator CS (you'll see a confirmation message) to reset your preferences
which may be corrupted.





Rick, I tried it - no confirmatory message appears. I presume your suggestion is for a Windows system and not Mac.
Thanks.

[old_cop@adobeforums.com]

Yes, it's for a windows system and if you are running a windows system, and
don't see the confirmation message make sure you hold down those keys
IMMEDIATELY after clicking to start up Illustrator. If you have a Mac you'll
have to wait for a Mac person to show/help you reset your prefs. It almost
sounds as if Illustrator's not even installed correctly though. Are you
able to open and save documents?



--
Rick in Tacoma

[LenHewitt@adobeforums.com]

Balu,

As to the [F1] problem, take a look at
[url]http://www.adobe.com/support/techdocs/2dba6.htm[/url]

[Balu_S.@adobeforums.com]

No luck - the popup would not showup. Since removing Illustrator CS by the conventional way and reinstalling (using CD-1 and uninstalling) has been tried a few times and has not produced the desired results, I want to remove all the remnants of the program by someother means, perhaps through Regedit and then reinstall this program.

What is the best way to accomplish this?
TIA.

[LenHewitt@adobeforums.com]

Balu,

>>the popup would not showup. <<

You weren't quick enough. However if you go to the FAQ's
[url]http://www.adobeforums.com/cgi-bin/webx?50@@.eed5198.2cd0b46e[/url] ) you will
find instructions on how to manually delete the preference file

[Balu_S.@adobeforums.com]

OK, I did delete the Pref file, but as I had suspected, the original problem is very much there. Now that the detour is done, how do I fix the original problem?

[craig_garrett@adobeforums.com]

am having the same problem. no tool box, no filters, very sad empty program. was this problem ever solved?

[Balu_S.@adobeforums.com]

Craig,
I have given up on this as well as the highly buggy GoLive CS - no wonder these are bundled free with the CS Premium. The support is even more pathetic than these programs. I just use Photoshop and Acrobat.

[Unregistered]

I have given up on this as well as the highly buggy GoLive CS - no wonder these are bundled free with the CS Premium. The support is even more pathetic than these programs. I just use Photoshop and Acrobat.
It's down by the eyedroppertool, where you've got the blend tool. Just click and hold, then you'll find it.

[Unregistered]

I had this same problem, i did the cont+alt+shift and then restarted the program and everything was there for me. Really shitty how that happened, hope you guys figured it out too!