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Illustrator CS Windows locks up at start up - Adobe Illustrator Windows

Hi! Very strange thing. I have uninstalled and reinstalled CS and 10. !0 works fine but CS gets locked up still? Seems like a compatability issue but I don't know with what? Any suggestions? System: Intel(R) Pentium(R)4 CPU 3.20GHz 3.19GHz, 1GB RAM...

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  1. #1

    Default Illustrator CS Windows locks up at start up

    Hi! Very strange thing. I have uninstalled and reinstalled CS and 10. !0 works fine but CS gets locked up still? Seems like a compatability issue but I don't know with what? Any suggestions?
    System:
    Intel(R) Pentium(R)4 CPU 3.20GHz 3.19GHz, 1GB RAM
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    Melinda_Moss@adobeforums.com Guest

  2. #2

    Default Re: Illustrator CS Windows locks up at start up

    Have you tried deleting the CS AIPrefs file, the one in the Illustratot 11 folder, with Illy closed?
    Jacob_Bugge@adobeforums.com Guest

  3. #3

    Default Re: Illustrator CS Windows locks up at start up

    There is not a Prefs file in the Ills CS folder.
    Melinda_Moss@adobeforums.com Guest

  4. #4

    Default Re: Illustrator CS Windows locks up at start up

    That's because it is in the Doents & Settings\~username\Application
    Data\Adobe\Illustrator CS Settings\ folder...


    LenHewitt@adobeforums.com Guest

  5. #5

    Default Re: Illustrator CS Windows locks up at start up

    Melinda,

    There is not a Prefs file in the Ills CS folder.




    If you are right, then you are in trouble.

    What do you find with a search, looking for hidden files and folders, for 'Illustrator 11'? Or for AIPrefs?
    Jacob_Bugge@adobeforums.com Guest

  6. #6

    Default Re: Illustrator CS Windows locks up at start up

    Melinda:

    The file is located here:

    File:///C:/Doents and Settings/Owner/Application Data/Adobe/Adobe Illustrator CS Settings

    Replace "Owner" with your username.

    Bert
    Bert Guest

  7. #7

    Default Re: Illustrator CS Windows locks up at start up

    Maybe we are getting there.
    Jacob_Bugge@adobeforums.com Guest

  8. #8

    Default Re: Illustrator CS Windows locks up at start up

    Thanks guys deleting that file worked. Do I need to do anything else like reinstall again?
    Melinda_Moss@adobeforums.com Guest

  9. #9

    Default Re: Illustrator CS Windows locks up at start up

    Melinda,

    You are welcome. No reinstallation needed.
    Jacob_Bugge@adobeforums.com Guest

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