indesign cs2 crashed for good

[ago_dominici@adobeforums.com]

My g5 seems suddenly to dislike InDesign :))
Sometime ago i was working on a document (i think it was imported from a pc)and suddenly the programm crashed ....have tried to re-install it several time (i even tried to re-install the all CS2 suite)but as soon as the programm opens it crashes and there is not way to work with it....

has anyone a clue what could that be.....do you think my version of indesign got corrupted (by the way the rest of the adobe suite is running perfectly well)

Any help is appreciated....Thanks

[Dave_Saunders@adobeforums.com]

It sounds as though you have a really corrupt Recovery file. Have you tried trashing the Recovery folder in InDesign Preferences? A reinstall would not have touched that folder.

Dave

[Richard_Sohanchyk@adobeforums.com]

Extremely important to delete everything Adobe from the prefs folder before reinstalling app.

In the future, trash the prefs first and see what happens. You can also create a new user and see if you can replicate the error.

[J.I.M.@adobeforums.com]

Ditto what Richard said and then some!. . . been there. There's a document, perhaps on the install CDs for the Suite, that tells what files to remove. It's a horrendous manual process - something like 48 files to remove, (the Premium suite). You'll be cursing the lack of an UNINSTALL feature.

[Dave_Saunders@adobeforums.com]

On the other hand, deleting preferences is as simple as restarting and holding down the four modifier keys (Shift+Control+Option+Command) immediately after launch (within half a second).

And deleting the Recovery folder requires just a simple trashing of the one folder in Preferences.

Dave

[ago_dominici@adobeforums.com]

Dave tell me where is this Recovery folder situated
(by the way keep in mind that i cannot access preferences from the application itself because as soon as i open it crashes
Thanks for your patience

[Claudio_González@adobeforums.com]

Users > (Your login name) > Library > Preferences > Adobe InDesign > InDesign Recovery

[ago_dominici@adobeforums.com]

guys bad news .....i have deleted all Adobe preferences plus the recovery folder but the programm is still crasching, what's next....i wonder i have to get another version of the InDesign and try what happen or ANYONE has another suggestion
Thanks again

[Cindy_Johnston@adobeforums.com]

Ago,

What Dave says: (Shift+Control+Option+Command) immediately after launch (within half a second) . Ya gotta be fast.

Cindy

[Bryan_Kleine@adobeforums.com]

I have a similar issue. Have been working with adobe to little avail. In Design crashes for no apparent reason. If I have other indesign files open during the crash they become corrupt. I have had to re-build weeks of work. There is a BUG! Tech support knows about it but??? Will they help???? We have had to save all files as CS files to work on them. CS2 is a pain. My suggestion is to Export all your files as an CS Exchange untill adobe fixes the bug. I am very disappointed in Adobe at this time.