InDesignCS Update 3.01 crashed system when printing

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  1. #1

    Default InDesignCS Update 3.01 crashed system when printing

    I installed the update 3.01 for InDesign today, and the first time I tried to print I got a blue screen error:
    The problem seems to be caused by the following file:
    hpbf0142.dll.
    Do you know anything about this? Do you have an update to that printer driver?
    Here's my system information:
    Dell Workstation
    Pentium 4CPU
    2.25 GHz
    512 MB RAM
    Windows XP Professional Version 2002 Service Pack 1

    I'll roll back to my previous system for now.

    Thanks,
    Karen
    karen_harris@adobeforums.com Guest

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  3. #2

    Default Re: InDesignCS Update 3.01 crashed system when printing

    Restoring my system, removing InDesign CS program files and re-installing CS has not helped the problem. I only get this blue screen crash when in InDesign, and only since I installed that 3.01 upgrade.
    Any ideas?

    Thanks,
    Karen
    karen_harris@adobeforums.com Guest

  4. #3

    Default Re: InDesignCS Update 3.01 crashed system when printing

    Not a real solution but a workaround...

    Export to PDF and print from Acrobat.
    Jim_Oblak@adobeforums.com Guest

  5. #4

    Default Re: InDesignCS Update 3.01 crashed system when printing

    Thanks, Jim.
    We just resolved it. Downloading the latest hp driver for our hp printer solved the problem.
    karen_harris@adobeforums.com Guest

  6. #5

    Default Re: InDesignCS Update 3.01 crashed system when printing

    Seems like the problem is back again.
    I can print from all other programs except InDesign with this hp LaserJet 8100 DN printer and latest drivers.

    If anyone knows anything please let me know. I have to print series out and it's a real time issue to export all files out to print.

    Thanks,
    Karen
    karen_harris@adobeforums.com Guest

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