Professional Web Applications Themes

Installation using Windows XP home - Adobe Photoshop Elements

After loading Elements onto my PC, I try to open it and recieve the following message:'Could not complete your request because of missing or invalid personalization information' Any ideas?...

  1. #1

    Default Installation using Windows XP home

    After loading Elements onto my PC, I try to open it and recieve the following message:'Could not complete your request because of missing or invalid personalization information'
    Any ideas?
    Chris Godfrey Guest

  2. #2

    Default Re: Installation using Windows XP home

    Chris,

    Where did you get your PhotoShop Elements CD? Are you trying to use PhotoShop Elements 1.0 or 2.0? Is it full version or a "lite" version that came bundled with a device of some kind? Did you use the proper serial number when you installed it? Did you previously have a trial version of Elements installed?

    To fix you may need to use regedit (if you don't know how to use this, if can be dangerous to your system if you do it improperly). Check out: <http://www.adobe.com/support/techdocs/30456.htm>

    Bob
    BobHill Guest

  3. #3

    Default Re: Installation using Windows XP home

    Byron,

    There is in fact no "lite" version of Elements out there. The ones that come with Scanners etc are missing stock art and goodies, but are fully functional. The trial versions are time limited, but also fully functional (for the 30 day trial period).

    Rich
    Richard Coencas Guest

  4. #4

    Default Re: Installation using Windows XP home

    Thank you, Rich.

    As a follow-up, may I ask whether the HELP.PSD file which is referenced by
    the layers tutorial is present on those versions without the extras? That
    was what kicked off the other thread - the inability of the person to locate
    the image.

    Byron


    Byron Gale Guest

  5. #5

    Default Re: Installation using Windows XP home

    > As a follow-up, may I ask whether the HELP.PSD file which is referenced by

    Not HELP... I should have typed "START.PSD"...


    Byron Gale Guest

  6. #6

    Default Re: Installation using Windows XP home

    The sample and tutorial files should be present, but I am not 100% certain that that is true in all cases.

    The path is c:\program files\adobe\photoshop elements 2\tutorials\start.psd
    Richard Coencas Guest

  7. #7

    Default Re: Installation using Windows XP home

    FWIW, I had a bundled version of PE1, and the only thing missing was the printed manual.
    Barbara Brundage Guest

Similar Threads

  1. Installation problems in XP Home
    By Matt44 in forum Adobe Photoshop Elements
    Replies: 9
    Last Post: October 28th, 02:13 PM
  2. windows xp home
    By jeff in forum Windows Networking
    Replies: 1
    Last Post: July 10th, 10:35 PM
  3. Converting Windows XP Pro to Windows XP Home Edition
    By Jill in forum Windows Networking
    Replies: 1
    Last Post: July 10th, 07:26 AM
  4. Replies: 13
    Last Post: July 9th, 07:45 PM
  5. Windows XP PRO and Home Network
    By Hans-Georg Michna in forum Windows Networking
    Replies: 1
    Last Post: June 30th, 09:56 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139