Installer User Interface Mode Not Supported

[Bickers]

I am installing CF MX7 on a Windows Server 2003 standard edition machine, with
IIS6 running. The machine is a virtual machine running under MS Virtual Server.
The installer appears to extract the files OK, and starts the Macromedia CF
install window. I select 'English' and click OK, and receive this error, every
time:

"Installer User Interface Mode Not Supported, Unable to load and to prepare
the installer in GUI mode."

This happens if I am logged into the machine from the virtual console or
through terminal services.

Any assistance gratefully received.

Paul.

[gclausen]

I don't believe CFMX supports any "virtual" software. Don't know if this will
work but try changing the extension to the install image to .zip
(coldfusion-70-win.exe to coldfusion-70.win.zip), then extract the contents to
a directory and run "cf_install.exe".

[Unregistered]

Resolving the problem

The error message appears when the username in Windows contains characters like # or !. Please follow these steps in order to install FileAgent:
1) Login as a different user or create a new temporary user (i.e. "temp") and login as this user.
2) Install FileAgent. Don't forget to select "For all users".
3) Relogin as the user with the special character and run the FileAgent installation.
4) Delete the login created in step 1.