Is Adobe Support Free?

[Law808]

Hello!

I'm having issues with my Contribute. Is Adobe support free?

I see on the Adobe website that there's paid plans. But, then there's a number
for technical support?

What's the opening a ticket all about? I tried doing that but for some reason
it won't let me. Can you not open a ticket for Contribute?

Please enlighten me. Thanks!

[Law808]

Does anyone know if Adobe support is free or
comes with the purchase of their products?

[HangD]

For more information go to Getting Started Support link here
[url]https://www.adobe.com/support/programs/customer/gss.html[/url]

The Support Center where you can submit a WebCase or call Support is found
here [url]http://www.adobe.com/support/programs/contribute/?tab:contact=1[/url]

[Law808]

Yeah, but for some reason when you go to the page
to open a case -- [url]https://www.adobe.com/support/programs/customer/gss.html[/url] --
you can't select Contribute?

Is there no support for Contribute?

[HangD]

The top link explains the support policy, you need to click the bottom link
reference and then click on Web Case, it will take you to a login page where
you sign in with your Adobe username and password. Click on Registered Product
and select Contribute, if you have not registered your product, contract
customer support 1-800-833-6687.