Just read the InDesign Bible and still stumped

[mattjdennis@adobeforums.com]

Okay, I'm new to InDisgn using CS on Windows XP. I just read the 900 page InDesign Bible and tried to open my first layout that I've been working on. ( I last saved it 4 days ago). When I double click the icon I get an error message that reads: InDesign.exe - Application Error

The application failed to initialize properly (0xc0000005). Click on OK to terminate the application.

This is blowing my mind. It may be a windows issue, but I haven't been able to find anything in that help are.

Any help will be greatly appreciated. THANKS MUCH!!

Matt

[Bob_Levine]

What happens if you just launch ID? Have you tried trashing prefs? Are
you fully patched to the most recent CS 3.0.1 update?

Bob

[mattjdennis@adobeforums.com]

Yes, I gopt the 3.0.1 and haven't been able to open to trash the prefs, but had been opening it last week without altering the prefs.

I get the same error when I try to launch from the start menu.

M

[mattjdennis@adobeforums.com]

I did refrag the hard drive between the last time I used it and now. I guess I'll try to re-install it, but figuring out what happend to prevent it in the future would be nice. M

[Bob_Levine]

Then I suggest you delete those prefs manually. Then uninstall ID. Make
sure you clean out the folder and any leftover files and reboot. Then
reinstall.

Bob

[Bob_Levine]

There's not much to figure out. FWIW, the same thing happened to me a
couple of months ago. No matter what I did it just crashed. Something
went corrupt somewhere.

Bob

[mattjdennis@adobeforums.com]

If I reinstall, won't that clean out the preferences? Could it be that I have conflicting preferences in the document, versus globals?

How do I delete the prefs manually if I can't open ID? Is that in the presets folder? I thought that was short shortcuts, swatches and plug ins.

M

[Bob_Levine]

Here's where they are on my machine:

C:\Documents and Settings\R Levine\Application
Data\Adobe\InDesign\Version 3.0

And no, reinstalling does not delete prefs. So try launching ID after
deleting them manually.

Bob