keep on disconnecting from remote connection

[Jeanne]

hi, can you please help me...when my operating system was
windows 98 i have no problem with my dialup connection, i
only experience this problem when i switch to windows
xp. everytime i login to the internet using dialup
lines..i always got disconnected...i already install all
the necessary service packs and critical securities but
still i got the same problem in connecting to the
internet...

thanks for the help

:)
jeanne

[Wai-O Hui [MS]]

Are you getting connected and then disconnected after some time?
Or does it never connect successfully?
Also what are the error messages that the computer displays?

Thanks
Wai-O
--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Jeanne" <jeanne@philcom.com.ph> wrote in message
news:0b1701c34adf$1c01d370$a501280a@phx.gbl...

> hi, can you please help me...when my operating system was
> windows 98 i have no problem with my dialup connection, i
> only experience this problem when i switch to windows
> xp. everytime i login to the internet using dialup
> lines..i always got disconnected...i already install all
> the necessary service packs and critical securities but
> still i got the same problem in connecting to the
> internet...
>
> thanks for the help
>
> :)
> jeanne

[jeanne]

yup..i got connected but only for a minute or less then i
got disconnected...i dont get any errors...it just
disconnected me from the ISP am dialling.

thanks for your help
jeanne

>-----Original Message-----
>Are you getting connected and then disconnected after

some time?

>Or does it never connect successfully?
>Also what are the error messages that the computer

displays?

>
>Thanks
>Wai-O
>--
>This posting is provided "AS IS" with no warranties, and

confers no rights.

>
>
>"Jeanne" <jeanne@philcom.com.ph> wrote in message
>news:0b1701c34adf$1c01d370$a501280a@phx.gbl...

>> hi, can you please help me...when my operating system

was

>> windows 98 i have no problem with my dialup

connection, i

>> only experience this problem when i switch to windows
>> xp. everytime i login to the internet using dialup
>> lines..i always got disconnected...i already install

all

>> the necessary service packs and critical securities but
>> still i got the same problem in connecting to the
>> internet...
>>
>> thanks for the help
>>
>> :)
>> jeanne

>
>
>.
>

[Wai-O Hui [MS]]

Check in computer mgmt (right click "my computer" select "manage") --> Event
Viewer --> Systems
Check to see if there is a remoteaccess msg indicating you have been
disconnected by your ISP and see if it tells you anymore as to what might
have cause the disconnect.

And you are sure that this ISP account is valid and works on your old OS
(win98) without any issues?
Who is your ISP if you don't mind me asking?

We could do a few more triage steps to see why the disconnect happened by
analyzing the ras logs
I'll wait for your response first
Did you try getting tech support from the ISP company as well?

thanks
Wai-O



--
This posting is provided "AS IS" with no warranties, and confers no rights.


"jeanne" <jeanne@philcom.com.ph> wrote in message
news:070a01c34b48$dfdd0bc0$a301280a@phx.gbl...

> yup..i got connected but only for a minute or less then i
> got disconnected...i dont get any errors...it just
> disconnected me from the ISP am dialling.
>
> thanks for your help
> jeanne
>

> >-----Original Message-----
> >Are you getting connected and then disconnected after

> some time?

> >Or does it never connect successfully?
> >Also what are the error messages that the computer

> displays?

> >
> >Thanks
> >Wai-O
> >--
> >This posting is provided "AS IS" with no warranties, and

> confers no rights.

> >
> >
> >"Jeanne" <jeanne@philcom.com.ph> wrote in message
> >news:0b1701c34adf$1c01d370$a501280a@phx.gbl...

> >> hi, can you please help me...when my operating system

> was

> >> windows 98 i have no problem with my dialup

> connection, i

> >> only experience this problem when i switch to windows
> >> xp. everytime i login to the internet using dialup
> >> lines..i always got disconnected...i already install

> all

> >> the necessary service packs and critical securities but
> >> still i got the same problem in connecting to the
> >> internet...
> >>
> >> thanks for the help
> >>
> >> :)
> >> jeanne

> >
> >
> >.
> >

[Dan Thomas]

I have the same problem (see my recently posted message).
I have checked my remoteaccess message and it just says it
was disconnected. By the way different provider phone
numbers, different phone lines, and different providers
did not affect the problem. Using a different computer
(Windows 95 & older brouser) works fine.

Dan

>-----Original Message-----
>Check in computer mgmt (right click "my computer"

select "manage") --> Event

>Viewer --> Systems
>Check to see if there is a remoteaccess msg indicating

you have been

>disconnected by your ISP and see if it tells you anymore

as to what might

>have cause the disconnect.
>
>And you are sure that this ISP account is valid and works

on your old OS

>(win98) without any issues?
>Who is your ISP if you don't mind me asking?
>
>We could do a few more triage steps to see why the

disconnect happened by

>analyzing the ras logs
>I'll wait for your response first
>Did you try getting tech support from the ISP company as

well?

>
>thanks
>Wai-O
>
>
>
>--
>This posting is provided "AS IS" with no warranties, and

confers no rights.

>
>
>"jeanne" <jeanne@philcom.com.ph> wrote in message
>news:070a01c34b48$dfdd0bc0$a301280a@phx.gbl...

>> yup..i got connected but only for a minute or less then

i

>> got disconnected...i dont get any errors...it just
>> disconnected me from the ISP am dialling.
>>
>> thanks for your help
>> jeanne
>>

>> >-----Original Message-----
>> >Are you getting connected and then disconnected after

>> some time?

>> >Or does it never connect successfully?
>> >Also what are the error messages that the computer

>> displays?

>> >
>> >Thanks
>> >Wai-O
>> >--
>> >This posting is provided "AS IS" with no warranties,

and

>> confers no rights.

>> >
>> >
>> >"Jeanne" <jeanne@philcom.com.ph> wrote in message
>> >news:0b1701c34adf$1c01d370$a501280a@phx.gbl...
>> >> hi, can you please help me...when my operating system

>> was

>> >> windows 98 i have no problem with my dialup

>> connection, i

>> >> only experience this problem when i switch to windows
>> >> xp. everytime i login to the internet using dialup
>> >> lines..i always got disconnected...i already install

>> all

>> >> the necessary service packs and critical securities

but

>> >> still i got the same problem in connecting to the
>> >> internet...
>> >>
>> >> thanks for the help
>> >>
>> >> :)
>> >> jeanne
>> >
>> >
>> >.
>> >

>
>
>.
>

[Dan Thomas]

Hi, again:

An addition to my previous message: I noticed in the
EventViewer that everytime there is a disconnect noted in
the systems/remoteaccess there is a IPSecServices Failure
Audit listed (Category: Policy Change) under Security.

Does this tell us anything?

Dan

>-----Original Message-----
>Check in computer mgmt (right click "my computer"

select "manage") --> Event

>Viewer --> Systems
>Check to see if there is a remoteaccess msg indicating

you have been

>disconnected by your ISP and see if it tells you anymore

as to what might

>have cause the disconnect.
>
>And you are sure that this ISP account is valid and works

on your old OS

>(win98) without any issues?
>Who is your ISP if you don't mind me asking?
>
>We could do a few more triage steps to see why the

disconnect happened by

>analyzing the ras logs
>I'll wait for your response first
>Did you try getting tech support from the ISP company as

well?

>
>thanks
>Wai-O
>
>
>
>--
>This posting is provided "AS IS" with no warranties, and

confers no rights.

>
>
>"jeanne" <jeanne@philcom.com.ph> wrote in message
>news:070a01c34b48$dfdd0bc0$a301280a@phx.gbl...

>> yup..i got connected but only for a minute or less then

i

>> got disconnected...i dont get any errors...it just
>> disconnected me from the ISP am dialling.
>>
>> thanks for your help
>> jeanne
>>

>> >-----Original Message-----
>> >Are you getting connected and then disconnected after

>> some time?

>> >Or does it never connect successfully?
>> >Also what are the error messages that the computer

>> displays?

>> >
>> >Thanks
>> >Wai-O
>> >--
>> >This posting is provided "AS IS" with no warranties,

and

>> confers no rights.

>> >
>> >
>> >"Jeanne" <jeanne@philcom.com.ph> wrote in message
>> >news:0b1701c34adf$1c01d370$a501280a@phx.gbl...
>> >> hi, can you please help me...when my operating system

>> was

>> >> windows 98 i have no problem with my dialup

>> connection, i

>> >> only experience this problem when i switch to windows
>> >> xp. everytime i login to the internet using dialup
>> >> lines..i always got disconnected...i already install

>> all

>> >> the necessary service packs and critical securities

but

>> >> still i got the same problem in connecting to the
>> >> internet...
>> >>
>> >> thanks for the help
>> >>
>> >> :)
>> >> jeanne
>> >
>> >
>> >.
>> >

>
>
>.
>