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Large PNG shows up red in version 9.0.115.0 - Macromedia Flash Player

For this project we did we used a very large PNG in the background (about 9800px in width). I know it's not the most efficient way of doing this... next time we'll probably chop it up into smaller pieces. The problem as of playerversion 9.0.115.0 is that this large PNG shows up red in the background. I've tested it in FIrefox with flashswitcher and in any version lower than this an higher than 8 it shows up perfectly. The problem seems to appear on a Mac as well but i don't have one i can use to test this on. ...

  1. #1

    Default Large PNG shows up red in version 9.0.115.0

    For this project we did we used a very large PNG in the background (about
    9800px in width). I know it's not the most efficient way of doing this... next
    time we'll probably chop it up into smaller pieces.

    The problem as of playerversion 9.0.115.0 is that this large PNG shows up red
    in the background. I've tested it in FIrefox with flashswitcher and in any
    version lower than this an higher than 8 it shows up perfectly. The problem
    seems to appear on a Mac as well but i don't have one i can use to test this on.

    I've put up a test version of the problem here:
    http://clients.merge-media.com/ara/test/test.html
    You can download the test fla here:
    http://clients.merge-media.com/ara/test/test.zip (25mb)

    Does any of you guys know if there's a workaround for this or maybe something
    to fix this?

    Thanks in advance,
    J.

    J. Guest

  2. #2

    Default Re: Large PNG shows up red in version 9.0.115.0

    J, please open a support case and provide your sample link to the agent...
    BWolfe Guest

  3. #3

    Default Re: Large PNG shows up red in version 9.0.115.0

    I have exact the same problem,
    large image in the background,
    on computers with a player version lower than 9.0.115.0, no problem
    other than that, a red image....

    I hope someone can help us soon solving this problem!

    Cheers,

    Laura



    Laura Guest

  4. #4

    Default Re: Large PNG shows up red in version 9.0.115.0

    Solved the problem by cutting the large image in to pieces of 1024 in width and putting those pieces together in a movieclip. Seems to do the trick.

    Cheers,
    Jeroen
    J. Guest

  5. #5

    Default Re: Large PNG shows up red in version 9.0.115.0

    Did anyone open a support case for this?

    http://www.adobe.com/support/contact/

    Important Note: These online forums are for user-to-user discussions of Adobe
    products, and are not an official customer support channel for Adobe. If you
    require direct assistance, or prefer to contact Adobe support staff directly,
    please contact Adobe support.



    Darren Guest

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