LCK Files!

[Joe Wood]

Hi folks!

I'm still using version 3 something. I've been having the same issue with lck
files preventing me from publishing anything unless I go in and find then
delete the lck files. The files are put on every page, and every image. I've
been fighting with this for three years now! can't get any Support because I
have an older version. I did try a Trial for the newer version but had the same
lck issues with it also.

I've been trying to figure out Why this is happening, and now I think it's
because of my Administrator or Connection Settings.

The first 4 screenshots are of my connection settings. You'll see in # 3 and 4
that it looks like I'm the Writer as well as Administrator, but the Writer
can't publish it says. maybe this is the problem?

the last SShot shows my Administrator Websites.

Really hope someone has some good advice for me! (fingers crossed)

[Joe Wood]

Hhmmm, no hyper links, I'll try this then


[url]http://tinyurl.com/ytratr[/url]

[url]http://tinyurl.com/2bdpdr[/url]

[url]http://tinyurl.com/35jwwx[/url]

[url]http://tinyurl.com/36g5sy[/url]

[url]http://tinyurl.com/2oxzfx[/url]

[ThinkInk]

When you can adminster the website, why don't you publish as the administrator, not as a writer?
Try deleting your connection and recreate the connection and let Contribute detect the settings.

[Joe Wood]

Oh I do publish as the Administrator, I had just highlighted the Writer in that
one screenshot by accident. Just after I posted my message here I tried to
publish a page and couldn't and went back and selected the Administrator again.

Delete the Connection? Hhmm, I'm afraid I might not be able to re-establish it
again as someone helped me set it up maybe 4 years ago. I just looked thru the
Help and couldn't find anything about creating a Connection. Is this
information anywhere you could point me to?

By the way, when I click on Administrator I get this popup
[url]http://tinyurl.com/yrvpep[/url] saying my version is too old. Will that prevent me
setting up a new Connection??

No one knowledgeable has ever answered my questions on this forum .Really
appreciate you assistance on this!

[ThinkInk]

1.
I read your first post again more thouroughly, because of the error message.
You say you tried a newer version of Contribute, probably CS3. This last error
message is the consequence of that trial. This is a very wicked thing from
Adobe and I hope it's not on purpose. Because you administered the website in
CS3, you wont be able to administer the website in C3 again...

2.
Creating a new connection is not that difficult. Most of the times you just
need a straightforward ftp-connection and then you just need the FTP settings
from your ISP, like ftp-adres (something like ftp.yourdomain.com), a username
and a password. If you don't have these anymore, just contact your ISP.

3.
Getting rid of the whole administration might be more of a problem for you. If
you could manage to download a program like Filezilla (a free ftp-client:
[url]http://filezilla-project.org/[/url]) you could create a connection and remove the
administration files from the server (foldername: _mm/). Besides that you need
to uninstall Contribute and re-install and create a new connection we talked
about.

If this is growing over your head, I can also help bij assisting you with
removing the files, but I would need your ftp-data to connect. If you want that
you will have to send these in seperate emails (one with the username and
ftp-connection-address and one with the password) to [email]info@digital-ink.nl[/email] or
maybe sent me a private message in this forum, which I will delete after
copying the connection-data.

[Joe Wood]

Thanks so much for that offer to help me out here! Look, I'm pretty busy all
this week to do anything about this. Give me some time and I'll get back with
you. This lck file problem has been the biggest pain during the whole time I've
used Contribute, almost 4 years now, and I'm looking foreword to getting it
resolved!

[contributeadmin]

I'm having the same problem, LCK files are replicating in several folders.
They are not even related to the current site being edited. It looks up the
Contribute 4, user can't publish and/or sent drafts for review. I've tried
deleting all the LCK files on the server and on the local drive. No
improvement. Has anyone got a solution? Thanks.

[Joe Wood]

Nope! you're out of luck, just like the rest of us ..

adobe/contribute support stinks. I've been trying to find an answer for 3
years!

Only way I can publish is real quickly go into my public html folders and get
all those lck files. I usually have to go in 2 or three times before I'm able
to get em all.

adobe, why don't you chime in here with some answers, a fix .. anything.

[contributeadmin]

That doesn't sound good. Do you have to pay for getting support from Adobe (I have never called in for support so I don't know what the protocol for resolving Adobe issues).

[contributeadmin]

I called Adobe Technical Support they were very helpful (after they found my
customer record). They didn't necessarily give me a directly resolution but
provided a big clue on how to fix my particular problem. In my case, there
were links in the web page that were absolute path/file references. I changed
those links to be relative or URL links and I was able to publish the web page
without a problem. If Alvin @ TS is reading this, thanks a ton!